Customer Service Assistant
3 weeks ago
We are seeking a Customer Service Assistant to join our team. As a Customer Service Assistant, you will be the first point of contact for customers, providing exceptional service and resolving inquiries.
**Duties**:
- Provide information about products and services
- Resolve customer complaints in a professional manner
- Up sell products and services to increase revenue
- Maintain customer records and update account information
**Skills**:
- Strong analytical skills to assess customer needs effectively
- Ability to upsell products or services to enhance customer experience
- Excellent phone etiquette to handle customer interactions professionally
**Job Types**: Full-time, Permanent
Pay: From £24,663.85 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 25/04/2024
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