Software Support Engineer
2 weeks ago
**Software Support Engineer**
Fancy a new challenge? Join my market leading client in the construction industry and their team to take on a new role as a Software Support Engineer.
**Responsibilities**:
- Collaborate with the support and software team, to help solve incidents, service requests and alter SLA agreed requests, making sure support tickets are logged and managed. Properly.
- Develop and manage tickets in Azure DevOps, and ensuring the are logged and managed appropriately.
- Develop, implement and maintain knowledge based articles.
- Help the software team with releases and new feature testing.
- Help the software team with new developments.
- SQL Database reports, performing SQL Queries, updating records, and performing backups and restorations.
**Skills**:
- Strong customer service skills
- MS Office
- Knowledge/ understanding of DevOps life cycle.
- JSON/ XML/ CSV
- Strong knowledge in SQL DWL
- Understanding of relational databases
- Understanding of database normalisation
**INTERVIEW IMMEDIATELY - FAST OFFER**
**Role: Software support engineer**
**Salary: £40K DOE**
**Location: Huntingdonshire**
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
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