![Recruitment Bee (Scotland) Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
4 weeks ago
**An amazing opportunity to take your first step on the Renewable Energy career ladder.** If you are someone who cares about the future of our environment, wants to help make it a better place and enjoy working with people, this is a dream role for you.
Due to an expanding portfolio of work coming in we have an opportunity for a **Customer Service Advisor** to join a small but growing team. The role involves supporting householder's enquiries on energy efficiency and energy bills, including handling all incoming and outgoing customer calls. You will be provided full training to provide energy efficiency, affordable warmth and heating advice over the phone with customers calling in to check if they are eligible for energy efficiency support and grants.
Full training is provided and there are excellent career prospects to stay and grow within the company progressing into Business Administration, Office Manager, Planning Supervisor, Bid Manager/ Writer, Contract support & other management or senior support roles.
**WHAT YOU WILL DO...**
- Provide energy efficiency, affordable warmth and impartial energy advice to customers, over the phone, checking eligibility for energy efficiency funding and encouraging them to take action.
- Delivering excellent customer service through getting to know customers and identifying their needs, provide impartial advice on the solutions that are best suited to them.
- Advising customers as required on all relevant funding schemes and support including area-baed programmes and refer when appropriate.
- Manage customer data safely and securely to adhere to data protection regulations - provide reassurance to the customer on confidentiality and how their data will be used.
- Arranging appointments for the surveyors to visit homes and prepare customers to ensure access is granted.
- Maintaining accurate database records on all enquiries, conversations and follow up appointments.
**TO BE SUCCESSFUL, YOU WILL NEED;**
- Educated to SCQF Level 5, in both English and Mathematics.
- Good IT skills: MS Office Suite and able to pick up new software quickly
- Customer Service experience within Call Centre, Retail or Hospitality, working with the public would be an advantage
- Excellent verbal communication skills
- Strong keyboard skills with accurate data input.
- An ability to work quickly and accurately to timescales.
- Multi-tasker with strong planning and organisation skills.
- People person who can build rapport with colleagues and customers alike.
**BENEFITS INCLUDE**:
- Competitive salary, depending upon any previous experience
- Business hours are Monday - Friday 8am - 5pm, however open to discuss alternative hours 9-5pm - 9.30pm - 3.30pm etc.
- Career progression opportunities
- Supported to work towards your modern apprenticeship qualifications in business administration or customer service SCQF 5
- Guaranteed time off for Christmas / New Year period.
- Modern, business suite office space with parking onsite.
**Recruitment Bee (Scotland) Ltd acts as a Recruitment Agency on behalf of our clients, recruiting for permanent and fixed term contract roles and complies with the Employment Agencies Act 1973 and the Conduct of Employment Agencies and Employment Businesses Regulations 2003.**
**Job Types**: Full-time, Permanent
**Salary**: From £10.90 per hour
**Benefits**:
- Company events
- Company pension
- Flexitime
- Free parking
- On-site parking
- Sick pay
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
Reference ID: RB130/23
-
Customer Service Advisor
2 weeks ago
Inverness, United Kingdom Manpower UK Ltd Full timeCustomer Service Advisor Salary: £12.10 per hour (Living Wage Employer)Hours: 35 hours per week, between Monday and Friday, 7 am - 6 pmManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini based in Inverness or Nairn.As a Customer Service Advisor, you will be the first point of...
-
Customer Service Advisor
3 weeks ago
Inverness, United Kingdom Manpower UK Full timeCustomer Service Advisor Salary: £12.10 per hour (Living Wage Employer)Hours: 35 hours per week, between Monday and Friday, 7 am - 6 pmManpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini based in Inverness or Nairn.As a Customer Service Advisor, you will be the first point of...
-
Customer Service Advisor
3 weeks ago
Inverness, United Kingdom Barclays Full time**Customer Service Advisor** **Inverness** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...
-
Customer Advisor
4 days ago
Inverness, United Kingdom Pavers Full timeWe have a part time Customer Advisor opportunity to join our Pavers team in our Inverness Store on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give...
-
Customer Service Advisor
4 weeks ago
Inverness, United Kingdom Manpower Full timeCustomer Service Advisor - Monday to Friday business hours - based at Inverness Retail Park or Nairn Balmakeith Business Park. Rate of pay of £10.00 per hour, rising to at least £10.90 in the coming weeks - Full or Part time available. As a Customer Service Advisor, you will be the first point of contact for customers. Your main responsibility is to...
-
Customer Service Advisor
1 month ago
Inverness, United Kingdom Sunbelt Rentals Careers Full timeAbout The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Customer Service Advisor
4 weeks ago
Inverness, United Kingdom Sunbelt Rentals Careers Full timeAbout The Role CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Customer Service Sales Advisor
1 week ago
Inverness, United Kingdom Jewson Builders Merchants Full timeAre you an experienced Customer Service professional? Do you enjoy delivering a first class customer experience? Would you like to join a business that can support your plans to progress and develop? Our ambitious **Jewson** team in **Inverness **are looking for an enthusiastic and dedicated **Customer Service Sales Advisor **who prides themselves on...
-
Customer Service Advisor
4 weeks ago
Inverness, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Out of Hours
3 weeks ago
Inverness, United Kingdom Manpower UK Ltd Full timeSalary: £12.10 per hour (Living Wage Employer) Shift Uplift: £400 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only) Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon -...
-
Out of Hours
3 weeks ago
Inverness, United Kingdom Manpower UK Ltd Full timeSalary: £12.10 per hour (Living Wage Employer)Shift Uplift: £400 per monthLocation: Capgemini, Inverness or NairnHours: Night shifts are (Apply online only) and Day shifts are (Apply online only)Typical shift pattern is a 3-week rotation:Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - NightWeek 2: Mon - Off, Tues -...
-
Senior Customer Service Advisor
3 weeks ago
Inverness, United Kingdom Jewson Full time**Senior Customer Service Advisor - Sales** **Do you enjoy delivering first class services to customers? Are you a confident and strong negotiator?** **Are you a proactive team player?** Jewson in inverness are recruiting now for a Customer Service Sales Advisor. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves...
-
Senior Customer Service Advisor
4 weeks ago
Inverness, United Kingdom Saint-Gobain Full time**Senior Customer Service Advisor - Sales** **Do you enjoy delivering first class services to customers? Are you a confident and strong negotiator?** **Are you a proactive team player?** Jewson in inverness are recruiting now for a Customer Service Sales Advisor. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves...
-
Customer Advisor
3 weeks ago
Inverness, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 12 hours per week** **Permanent Contract** **Saturday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q Inverness** We believe anyone can improve their home to make life better. Every day, we give our millions of customers...
-
Customer Advisor
7 days ago
Inverness, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 20 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour (Inclusive of an £0.25 per hour, store specific location allowance)** **B&Q Inverness** We believe anyone can improve their home to make life better. Every day, we give our millions...
-
Customer Advisor
3 weeks ago
Inverness, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 6 hours per week** **3 month Fixed term contract** **Shifts available weekends and evenings - 7am till 10pm** **£10.60 per hour (Additional 25p per hour, store specific location allowance)** **B&Q Inverness** We believe anyone can improve their home to make life better. Every day, we give our...
-
Service Advisor
1 month ago
Inverness, United Kingdom Arnold Clark. Full timeWe are currently recruiting for a new Service Advisor to help us keep our Inverness BMWbranch running smoothly.HoursFull time, Monday Friday 8am 5.30pm and rotational Saturdays 8am - 12pm.About the roleOur Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.Were looking for...
-
Service Advisor
4 weeks ago
Inverness, United Kingdom Arnold Clark. Full timeWe are currently recruiting for a new Service Advisor to help us keep our Inverness BMWbranch running smoothly.HoursFull time, Monday Friday 8am 5.30pm and rotational Saturdays 8am - 12pm.About the roleOur Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.Were looking for...
-
Service Advisor
2 weeks ago
Inverness, United Kingdom Arnold Clark. Full timeWe are currently recruiting for a new Service Advisor to help us keep our Inverness BMWbranch running smoothly. Hours Full time, Monday Friday 8am 5.30pm and rotational Saturdays 8am - 12pm. About the role Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. ...
-
Customer Service Sales Advisor
4 weeks ago
Inverness, United Kingdom Jewson Full time**Do you enjoy delivering first class services to customers?** **Are you a proactive team player?** Jewson in inverness are recruiting now for 2 part time Customer Service Sales Advisors. Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our Customers needs in order to...