Assistant Support Worker

6 months ago

Southampton, United Kingdom Two Saints Full time

**Full time, 37 hours a week. Working Wednesday, Thursday and Friday 09.30 to 19.15.**

Southampton Young Parents provides supported accommodation for up to 30 young parents, between the age of 16 and 21, with babies or young children who are homeless or at risk of homelessness. The service operates across various locations in Southampton, each is tailored to the needs of the clients and offer various levels of support. The staff work closely with family nurse practitioners, social services and other agencies to support young parents to develop good parenting skills and to keep their children safe.

Our aim is to support young people with their individual support needs to enable them to gain life skills to move on to long term, lower or independent supported living.

This is a fast paced, energetic service. If you’re looking for an exciting role, where you will be making a difference in the lives of those you support then this is the role for you

**MAIN RESPONSIBILITIES**
- You will complete daily welfare/client wellbeing checks across our dispersed buildings
- You will complete daily building checks in line with the shift planner to ensure our buildings are safe, well maintained and COVID secure
- Lead on the preparation of voids for relet including flagging and processing maintenance issues and general cleaning tasks.
- You will provide key work support to our Emergency Bed clients during their stay
- You may support clients by prompting and helping them to attend appointments
- You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering.
- You may help them develop their practical skills in areas such as budgeting, shopping, cooking and housework, laundry, health and hygiene
- Empower clients to achieve the outcomes they identify as desirable for independent living including involvement in practical tasks within the hostel such as basic maintenance / room decoration
- Involve clients in the smooth running of their living environment
- Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property by completing daily building checks
- You will monitor CCTV in our dispersed buildings and record and feedback significant findings to the keyworkers
- Maintain client records using relevant systems to a good standard
- Work in accordance with the Health and Safety regulations and all policies and procedures as well as complete any H&S checks in our buildings as required
- Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern

Any other reasonable task as requested by a member of staff

**ESSENTIAL CRITERIA FOR ROLE** (Minimum requirements on appointment to this job)

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, ability to self -motivate
- Passion for working in a client/customer facing role
- Knowledge of the benefits system and tenancy legislation
- Have an interest and genuine concern for homelessness and related issues
- Knowledge of voluntary and statutory agencies
- ** Full drivers licence and access to a vehicle is essential for this role**

We were formed in April 2001 through the merger of the Society of St Dismas (founded in 1962) and St Petroc Housing association (founded in 1972). Both organisations shared a passion for housing and supporting vulnerable single people.

Our vision today is to give people who are homeless, vulnerable or in need of support, the opportunity to build a brighter future.

We have services in Berkshire, Hampshire, Portsmouth, Southampton and Sussex.

We support 16-65 year olds. Our services include outreach to rough sleepers, supported accommodation (direct access hostels, move-on accommodation, and resettlement flats), day centres, community support, housing first and landlord support services.

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