Trainee Customer Sales Administrator

3 months ago

RossonWye, United Kingdom Now Storage Ltd Full time

**Job description - Customer Service Advisor**

Full Time Customer Service Advisor to join our small team.

**About Company**

Now Self Storage is a family run business based in Ross on Wy. Operating from
16 locations nationwide with further plans to expand.

We are adding to our established & knowledgeable team to ensure that we can continue to meet future growth plans.

**Your role will see you**:

- Following up new enquiries and guiding potential customers through the process focusing on gaining new business.
- Follow set sales process. Full Training provide.
- Processing online bookings made over the phone or via our website
- Processing payments

**Skills Required**:

- Previous customer facing role.
- Self-Starter with a ‘Can Do’ attitude
- Ability & Attitude to go above and beyond
- Organised, good administration skills
- Professional customer service & administration skills
- Good communication skills - both written and oral
- Confident IT Skills
- Hands On / Flexible working style
- A full UK driving licence

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Sick pay

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Job Types**: Full-time, Permanent, Apprenticeship

Opportunity for some days to be worked at home.

**Hours & Pay**

Working Hours - 40 per week - Full Time (options for more hours overtime)

Working Days: 3 week rota including some weekend work. Shared with 2 other people.

**Week 1** - Monday - Tuesday - Wednesday - Thursday - Friday

**Week 2** - Monday - Tuesday - Friday - Saturday - Sunday (can be worked from Home)

**Week 3** - Monday - Thursday - Friday - Saturday

**Salary**: £25,000pa

Bonus: £1500 - £2000pa

OTE: £26,500 - £27,000

**Job Types**: Full-time, Permanent, Apprenticeship, Internship

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

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