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Rents and Service Charge Manager

4 months ago

London, United Kingdom Page Personnel Public Sector & Not for profit Full time

The rent and service charge manager will be responsible for setting and monitoring service charge budgets across the organisation.

**Client Details**

Housing Association in London

**Description**

**The responsibilities for the Rents and Service Charge Manager include**:

- Responsible for the accurate calculation, setting and issue of all service charges, for our tenanted and leasehold properties.
- Responsible for rent setting and managing the contents insurance process; ensuring compliance with legislation, regulation, policy and best practice. Ensure that the Rent and Service Charge team provides an excellent customer focused professional serviceto tenants and leaseholders.
- To support the annual service charge budgeting and actual audit process.
- To manage the relevant rent accounting function, including write offs and allocation of payments to accounts. Manage the relationship the Local Authority in relation to rent refunds, housing benefits over payments etc.
- Responsible for providing complaint resolution within the scope of the rent and service charge function.
- To advise and implement lease terms, statutory measures and their policies relevant to the management of shared ownership and leasehold properties.
- To provide specialist advice and guidance to colleagues on matters relating to rents and service charges.

**Profile**

**The successful Rents and Service Charge Manager will have**:

- Experience within the social housing
- Substantial experience of engaging with management to support and influence decision making.
- Substantial experience of managing and motivating teams to deliver objectives and targets
- Experience of managing and developing financial services
- A comprehensive knowledge and understanding of finance,including regulatory issues
- Manages change positively and effectively
- Effective communication skills and the ability to present to a range of audiences, both financial and non-financially.
- Excellent numerical and analytical skills and an ability to understand and interpret information.
- High level of IT literacy and a good knowledge of MS Excel and MS Word.

**Job Offer**

**The Rents and Service Charge Manager will receive**:

- £52,000
- Flexible working