Resident Liaison Officer

2 months ago


Loughborough, United Kingdom Linsco Recruitment Full time

Linsco recruitment are looking for an RLO for a project in Loughborough

**Rate Negotiable - Starts Jan 2024**

Linsco are currently recruiting for a resident liaison officer in the Loughborough area.

**Key roles**
- Build trust-based relationships with residents, keeping them informed about planned works and addressing their queries promptly and professionally.
- Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction.
- Collaborate within the site team to deliver services in line with contract requirements, following company policies and procedures.
- Work closely with the clients RLO to produce a collaborative working approach.
- Manage any complaints to a resolution.
- Update our bespoke management system as required.

**Key skills required**
- Excellent communication skills.
- Able to work well with others.
- Able to work on your own.
- Customer-centric mindset, prioritising resident satisfaction
- Able to use a computer and the main software packages competently.
- Full, clean UK driving license (access to your vehicle preferred)

**Job Types**: Full-time, Temporary contract
Contract length: 24 months

**Salary**: £18.00-£23.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Loughborough: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person

Reference ID: RLODUR



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