Customer Service Apprenticeship

5 months ago


Newcastle upon Tyne, United Kingdom Home Store Living Full time

This is a apprentiship

**Duties**:

- Conduct data entry tasks accurately and efficiently
- Communicate effectively in both English
- Upsell products or services to customers
- Maintain a professional phone etiquette at all times

Qualifications:

- Proficient in English and Spanish (both written and verbal)
- Strong analytical skills to assess customer needs
- Multilingual abilities are advantageous
- Previous experience in customer service is desirable
- Ability to work well in a team environment

**Benefits**:

- Competitive salary
- Opportunities for career growth and development
- Training provided to enhance customer service skills

Pay: £7.64 per hour

Expected hours: 40 per week

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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