Business Support Associate
3 weeks ago
**Business Support Associate**
**Central Government & Defence**
**Job Purpose**
- Provide support with Purchase Order Cleanse and Invoice Query Resolution including Supplier Statement Reconciliation
**Responsibilities**
- Coordination of Supplier Statement Reconciliation
- Investigation and closure of open Purchase Orders by liaising with Internal Teams and External Suppliers
- Escalate, chase and resolve queries effectively and efficiently working with both external suppliers and internal operations team
- Work closely with the Buying team and other internal teams to resolve aged PO disputes and queries
- Work with Buying team to ensure that Purchase Orders amendments are made correctly with correct note of amendments and approved
- To receipt Purchase Orders and process Supply Chain invoices for a UK Government contract
- Supporting your line manager with other duties as applicable to assist with the Business Change Project
- Attend relevant meetings as requested by Line Manager and the wider Senior Management Team and provide minutes
- Provide support and undertake analysis of reports as required
- Provide support and cover for the other Business Support Associate when required.
- Maintain professional dialogue with suppliers and internal teams
- Undertake numerous general administrative tasks as necessary
**Knowledge Skills & Experience**
- Previous history of administration and Supplier facing experience preferable
- Experience using Microsoft package especially MS Excel
- Experience using Maximo, Coupa or other CAFM's, preferable but not required
- Good knowledge of Facilities Management preferable but not required
- Previous experience in reconciling statements, dealing with queries, resolution of issues
**Person**
- An ability to consistently deliver high standards of work
- Willingness to investigate problems and identify solutions
- Excellent organisational skills
- Self-motivation and drive
- Someone who works well within a team
- Demonstrates own initiative
- Must possess the ability to positively interact with staff at all levels within the department
- Strong numerical skills
- Attention to detail
- Capable of working under own initiative with minimum supervision.
- Able to meet strict deadlines
- An ability to evaluate, identify root cause, draw conclusion, and effectively communicate ‘problem cause and remedy'
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