Business Support Officer

1 month ago

Birmingham, United Kingdom Birmingham Children’s Trust Full time

Birmingham Children’s Trust is going from strength to strength. We are the largest provider of family support and social care services for children, young people and families in the country. Our goal is to become a centre of excellence in both social care and family support. By choosing to work for us, you will be part of a supportive, dynamic service contributing to our service improvement journey to ‘Outstanding’.

We have some exciting opportunities within our Business Support Service for self-motivated Business Support Assistants providing essential support to our practice staff members. The Service is currently in a period of redesign given a changing environment, ways of working and to better support the achievement of better outcomes for children and families.

You will play an important role in the effective day to day running of the service we are looking for people who are well organised; have good attention to detail and who can work to and meet tight deadlines; you must be able to work effectively within a team environment, be customer and child focused and be able to deliver the role with a flexible approach.

The Placements Business Support Team plays a crucial role in providing support to the Placements Officers whose aim is to ensure provision of high-quality placements for Children with internal and external provision of Foster Carers, Residential Services and Supported Accommodation, where they can have every chance of a happy secure childhood, supported to reach their aspirations, and succeed in life.

The Placements Business Support Services support the Placement Officers within Children’s Services for the Trust and work closely with the Social Work, Finance and Commissioning Teams plus providers to ensure financial payments are compliant with BCT Policies and financial procedures.

About You.

You will be a ‘can-do' person, who is passionate about high quality service delivery and performance. You will be able to work effectively within a dedicated team environment, be customer focused and able to deliver the role with a flexible approach.

Key skills we will be looking for in your personal statement include:

- Good IT skills and confident in using IT
- High attention to detail
- Good Customer Service Skills
- Good level of numeracy and literacy
- Good analytical skills
- Good communication skills being able to communicate in person and/or in writing
- The ability to manage a process, ensuring accurate and timely outputs.
- To be able to manage a number of conflicting priorities, to prioritise and organise workload and decide priorities, to ensure deadlines are met.
- Demonstrate experience and understanding in working in an outcome focused environment, and working towards continuous improvement.
- To work flexibly across the team providing cover when needed to ensure continuity of service provision
- Ability to use own initiative to respond independently to difficult problems and unexpected situations
- Attention to detail with an ability to work accurately e.g. literacy and numeracy
- Ability to work on own initiative with a pro-active approach to all tasks to ensure business objectives are met
- An ability to work flexibly as part of a diverse team environment, providing cover when needed to ensure continuity of service provision, and the ability to multi-task to cover other roles within the team
- Experience of dealing with several conflicting and changing priorities effectively to achieve business objectives

Placement Business Support Officer key duties include:

- Deal with and resolve customer issues effectively and promptly
- Dealing with queries from providers or Social Workers
- Supporting with requisitioning and other associated tasks using 1B (Oracle)
- Supporting with various financial transactions using CareFirst/CarePay
- Administer financial administration processes on behalf of the Service
- Meeting Finance Deadlines
- Creating updating / maintaining records on Eclipse and CareFirst.
- Gather data and provide management information reports as required.
- Administer and support financial processes in line with financial procedures and regulations

**What you can expect from us**:

- Being part of a positive, supportive, ‘can-do’ service and wider Trust
- We are a forward thinking, innovative organisation, proactive in delivering the most optimum services for our children, young people and wider local community
- Career development opportunities
- Regular development discussions

**And some of the benefits of working for us, click **HERE** for more about our offer**
- Mental health / emotional support - 24/7 employee assistance programme
- Hybrid model of remote working
- 29 days holiday on joining, plus bank holidays. This increases to 32 days after five years’ service, and then 34 days after ten years’ service
- Generous contributory pension scheme

The campaign closes on 10th February 2023.

Interviews will be held w/c 20th February 2023

  • Office Supervisor

    2 weeks ago

    Birmingham, United Kingdom Hays Business Support Full time

    Your new companyYou will be working for a well-established law firm in Birmingham City Centre. They have recently opened a new office in Birmingham and are looking for an Office Supervisor to help run the new office.Your new roleThis role will be front of house so you will represent the company to all the visitors. You will be based in the new office in...

  • Office Supervisor

    1 week ago

    Birmingham, United Kingdom Hays Business Support Full time

    Your new company You will be working for a well-established law firm in Birmingham City Centre. They have recently opened a new office in Birmingham and are looking for an Office Supervisor to help run the new office. Your new role This role will be front of house so you will represent the company to all the visitors. You will be based in the new office...

  • Office Supervisor

    1 week ago

    Birmingham, United Kingdom Hays Business Support Full time

    Your new company You will be working for a well-established law firm in Birmingham City Centre. They have recently opened a new office in Birmingham and are looking for an Office Supervisor to help run the new office. Your new role This role will be front of house so you will represent the company to all the visitors. You will be based in the new office...

  • School Organisation Officer

    1 week ago

    Birmingham, United Kingdom Meridian Business Support Full time

    School Organisation Officer Rate:                                £13.02 per hourStart:                               13.5.2024Working hours:                 37 hrs a wk (Mon to Thurs 8.45am – 5.15pm & Fri 8.45am - 4.45pm)Location:                          WalsallLength of assignment:     ...

  • School Organisation Officer

    2 weeks ago

    Birmingham, United Kingdom Meridian Business Support Full time

    School Organisation Officer Rate:                                £13.02 per hourStart:                               13.5.2024Working hours:                 37 hrs a wk (Mon to Thurs 8.45am – 5.15pm & Fri 8.45am - 4.45pm)Location:                          WalsallLength of assignment:     ...

  • Office Coordinator

    4 weeks ago

    Birmingham, United Kingdom Hays Business Support Full time

    You will be working for a well-established law firm in Birmingham City Centre. They have recently opened a new office in Birmingham and are looking for an Office Supervisor to help run the new office. You will be based in the new office in Birmingham working in a team of 12. As an Office Supervisor, your key responsibilities will include liaising with staff...

  • Office Coordinator

    1 week ago

    Birmingham, United Kingdom Hays Business Support Full time

    You will be working for a well-established law firm in Birmingham City Centre. They have recently opened a new office in Birmingham and are looking for an Office Supervisor to help run the new office. You will be based in the new office in Birmingham working in a team of 12. As an Office Supervisor, your key responsibilities will include liaising with staff...

  • Finance Business Partner

    2 weeks ago

    Birmingham, United Kingdom Meridian Business Support Full time

    We are looking for an experienced Finance Business Parter to join an established National Wholesaler. Competitive Salary Monday to Friday - 08:30 - 17:00 Hybrid working role Contracted to 37.5 hours a week Company Car & Fuel Card Great Bonus Scheme Benefits : 33 Days holiday (including bank holidays) As our Finance Business Partner , you lead on...

  • Finance Business Partner

    2 weeks ago

    Birmingham, United Kingdom Meridian Business Support Full time

    We are looking for an experienced Finance Business Parter to join an established National Wholesaler Competitive Salary Monday to Friday 08:30 17:00 Hybrid working role Contracted to37.5 hours a week Company Car & Fuel Card Great Bonus Scheme Benefits : 33 Days holiday (including bank holidays) As our Finance Business Partner , you lead on providing...

  • Building Safety Officer

    4 weeks ago

    Birmingham, United Kingdom Hays Business Support Full time

    Due to the partnership between Hays and Birmingham City Council, we are looking for 3 Community Safety Intervention Officers to join the Community Safety Team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. As a Community Safety Officer,...

  • Business Support Officer

    1 day ago

    Birmingham, United Kingdom Birmingham City Council Full time

    **Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers)** **Business Support Officer** **Permanent** **Grade 3 - £23,194 - £29,438** **Working 36.5 hours per week **This is exciting opportunity not to be missed!!** Are you a highly motivated, flexible, and...

  • Business Support Officer

    1 day ago

    Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    Full time hybrid working business support officer role available on an ASAP start. Weekly pay Your new company Due to the partnership between Hays and the Birmingham City Council we are looking for a Business Support Officer to support a PA with administrative tasks. This is a full time temporary position with an immediately available start date. Your new...

  • Community Safety Intervention Officer

    2 weeks ago

    Birmingham, United Kingdom Hays Business Support Full time

    Your new company Due to the partnership between Hays and Birmingham City Council, we are looking for 3 Community Safety Intervention Officers to join the Community Safety Team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham...

  • Community Safety Intervention Officer

    2 weeks ago

    Birmingham, United Kingdom Hays Business Support Full time

    Your new company Due to the partnership between Hays and Birmingham City Council, we are looking for 3 Community Safety Intervention Officers to join the Community Safety Team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham...

  • Community Safety Intervention Officer

    2 weeks ago

    Birmingham, United Kingdom Hays Business Support Full time

    Your new company Due to the partnership between Hays and Birmingham City Council, we are looking for 3 Community Safety Intervention Officers to join the Community Safety Team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham...

  • Business Support Officer

    4 days ago

    Birmingham, United Kingdom Solihull Metropolitan Borough Council Full time

    Solihull Council’s Child Protection and Review Unit are looking to recruit an enthusiastic and motivated Business Support Officers to join our friendly Team. Located in our modern offices in Chelmsley Wood, working with a busy team of Business Support Officers, you will contribute to making a difference to the children, young people and families of...

  • Business Support Officer

    4 weeks ago

    Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full time

    Band 5 Business Support Officer -Pharmacy, Optometry and Dentistry An exciting opportunity for a Business Support Officer has arisen within the Office of the West Midlands (OWM) Primary Care Commissioning Team. The OWM has been established to support the 6 Integrated Care Boards (ICBs) across the West Midlands to support the ICBs to deliver delegated...

  • Business Support Officer

    1 month ago

    Birmingham, United Kingdom Veesupportservices Ltd Full time

    Job Overview: We are seeking a detail-oriented and organized individual to join our team as a Business Support. As a Business Support, you will play a crucial role in providing administrative and clerical support to ensure smooth operations within the company. **Responsibilities**: We are looking for someone with some financial knowledge as the role...

  • Business Support Officer

    4 days ago

    Birmingham, United Kingdom Birmingham City Council Full time

    **Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers)** **Business Support Officer** **Permanent** **Grade 3 - £23,194 - £29,438** **Working 36.5... hours per week** You will be a ‘can-do' person, who is passionate about high quality service delivery and...

  • Business Support Officer

    4 days ago

    Birmingham, United Kingdom Citizen Full time

    **We are brave, we are ambitious, we are honest, and we are Citizen!** Our new build development team delivers over 500 handovers of new properties within the Midlands area every year. As a Business Support Officer, you will be responsible for administration tasks across the team - covering pre-contract, post-contract, Signature new homes (our for profit...