Calleeast Dispatcher

8 months ago

Norwich, United Kingdom East of England Ambulance Service Full time

The role of a CallEEAST Call Handler/dispatcher is to provide basic and accurate assistance and call handling service, inputting the demographics and necessary detail in to the bespoke software. Ensuring that call are dispatched appropriately to relevant on call person, keeping track of mobile units and ensuring that cases are passed to them in a timely manner. Follow all protocols as laid down by the customers. The position requires interaction not only with the public but with other healthcare professionals, emergency services and community organisations

  • Calleeast Dispatcher

    7 months ago

    Norwich, United Kingdom East of England Ambulance Service Trust Full time

    We are after Dynamic, fun, hardworking individuals to join our team within the AOC Contact Centre in Norwich, as a CALLEEAST Call Dispatcher. The role of the Call Dispatcher is to ensure all messages are accurately passed to the relevant contract within an appropriate timeframe. This role requires a high level of accuracy. Dispatchers are also expected to...

  • Calleeast Advisor

    7 months ago

    Norwich, United Kingdom East of England Ambulance Service Trust Full time

    We are after a dynamic, fun, hardworking individuals to join our team within the CALLEEAST Call Handler & Dispatcher on our Virtual Wards Contract. CallEEAST provides a 24/7 non-emergency call handling service which includes Patient Transport Eligibility Screening, Telephone Answering Doctors Line, Message handling for Community Nursing and Midwifery...

  • Calleeast Call Handler

    7 months ago

    Norwich, United Kingdom East of England Ambulance Service Trust Full time

    We are after Dynamic, fun, hardworking individuals to join our team within the Contact Centre in Norwich, as aCALLEEAST Call Handler (Bank). Please note that this is NOT a 999 Call Handler position. The role of the Call Handler will be to answer operational calls that come into the contact centre. The call handler will provide accurate assistance over the...

  • Calleeast Advisor

    8 months ago

    Norwich, United Kingdom East of England Ambulance Service Full time

    To be familiar with a manual method of logging calls on the appropriate forms when electronic methods are unavailable or inappropriate.To produce, maintain and collate appropriate control records, complying with administrative procedures in accordance with Trust policy.To take charge of an incoming call; managing patients, relatives, and the general public...

  • CallEEAST Advisor

    7 months ago

    Norwich, United Kingdom East of England Ambulance Service Full time

    Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us. #WeAreEEAST We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or...