Quality and Environmental Manager

3 weeks ago

Smethwick, United Kingdom Rical Limited Full time

Provide focus and leadership to the quality department ensuring that production, quality targets and customer expectations are met. Manage the day to day running of the Quality department continuously working to improve KPI deliverables, whilst implementingWorld-Class systems to ensure activities are performed according to IATF16949 and ISO14001.
- Primary contact for all customer concerns.
- Evaluate and analyse issues relating to customer complaints. Initiate and/or recommend corrective action.
- Day to day control of the department assuring quality levels are maintained and monitored.
- Support product development teams in aspects of quality planning, product/design verification, process qualification, problem solving, quality techniques and tools.
- Introduce quality control systems and accreditation to support Company’s process.
- Conduct system audits of the Business Operating System (BOS),
- Champion Practical Problem Solving (PPS) activities,
- Review internal scrap and put in place corrective action plans.
- Chair weekly quality meetings and communicate to Senior Management areas of concern. - Review all quality related debit notes in a timely fashion.
- Monitor and develop the supplier base,
- Facilitates the generation and implementation of improvement ideas; liaises with Senior Management when improvement ideas cannot be implemented by the production areas.
- Work closely with team members at all levels to establish and maintain quality related metrics to satisfy company statistical requirements and aid driving continuous improvement activities.
- Encourage and follow up on improvement ideas of the Quality Department / Production Areas.

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