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Electronic Gaming Host
4 months ago
Company Description
Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones. If you want to build a career in casinos that’s fine with us; as the largest operator in the UK, we have lots of opportunity and structured development programmes.
At Grosvenor we are a 24/7 operation committed to safer gambling for our customers and building and inclusive, diverse and engaged team.
**Job Description**:
You will;
- Welcome customers warmly in to the business
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service
- Deliver an excellent quality experience across, leisure, food and beverage
- Provide an outstanding level of service through selling
- Ensure you proactively comply with all regulation, particularly for alcohol licensing conditions, food safety and safer gambling
- Immaculate operational standards in all areas of Electronic Gaming, food beverage and reception
**Qualifications**:
- Positive attitude
- Experience of working successfully in a hospitality role
- (preferred) Previous experience working in a multifaceted role
- Fanatical about delivering unrivalled customer experience
- Ability to collaborate with the wider business
- Sound communication skills
- Comfortable with change and ability to embrace new ways of working
- Must be able to work shifts at any time of the day, including weekends and bank holidays.
- Must be over the age of 18
Additional Information
Rate of pay is £9.50 per hour and gaming tips. A premium rate of £1 per hour will be paid between Midnight and 8am.
Some of the Benefits from us:
50% off Food on shift
50% Off Food Friend and Family Discount/Mecca too
Birthday Meal for Two in the Upper Deck Restaurant
Flexible Hours both full and part time
Full training
Rank Rewards program
STARS Rewards Monthly and Annual rewards and awards
Career pathway
Paid Breaks
Opportunity to do apprenticeships
Compay sick pay scheme
Pension
Life assurance
eployee assitance program - dedicated mental health first aiders
Uniform Provided