Administrative Officer

2 months ago


Glasgow, United Kingdom Brook Street Full time

**Position**: Administrative Officer

**Location**: Glasgow

**Salary**: £ 12.84 per hour

**Contract**: Temporary, 12 months

**Working Days**: Full Time, Monday to Saturday, working only 5 days on a rota. AHW: required to work 17 Saturdays per year.

**Hours**: 7am to 7pm shift patterns

**Key responsibilities**:

- Customer facing
- Checking customer bio-metrics
- Dealing with sensitive information and safeguarding
- Updating IT systems

**Required and desired skills**:

- Customer service
- Excellent organisation
- Office experience
- Team work and working independently
- Proficient in IT - Excel and Outlook
- Excellent time management
- A positive approach
- Flexibility, adapting to the needs of the team
- Strong communication and writing skills
- Conflict resolution

**Training provided**:

- No holidays during the 4-week training period - all pre-booked leave needs to be declared upfront to be authorised by the client
- One off training in Croydon or Coventry (as per client stipulation) Leaving on the Sunday, staying at the hotel, then going to the training establishment on **Monday**, then going home on **Tuesday**. **All travel expenses will be paid for**; hotel, travel costs (train there & back). The training itself will be based on **conflict resolution**, and how to approach difficult and potentially hostile situations as effectively and professionally as possible

**You will be required to undertake security clearance for these roles, and it is imperative that you hold a valid passport and be able to provide two proofs of current address and a proof of national insurance document.**

Start dates will be confirmed once we have had clearance back.

At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.

Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.


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