Senior Ecommerce Trading Executive

2 days ago


Upper Poppleton, United Kingdom Pavers Full time

We are looking for Senior Ecommerce Trading Executives to join our Marketing / Ecommerce team on a full-time basis. As a Senior Ecommerce Trading Executive you’ll be responsible for delivering, alongside your team, the day-to-day running of our online businesses in line with our long-term commercial strategy and growth plan. The role will report into our Head of Ecommerce Trading and be based at our head office in York but can include an element of home working, flexible hours, and/or working from our Leeds City Centre satellite office if desired.

**Main duties of our Senior Ecommerce Trading Executive**:

- Work with the wider Marketing team, Customer Service, Buying, Merchandising, IT, and Ops to drive site performance, segmentation and personalisation
- Utilise web analytics to ensure improved business performance
- Develop and manage the site trading calendar and activity plan to maximise conversion and sales
- Produce ecommerce trading reports including sales, KPIs and stock performance
- Develop full-funnel KPI improvement plans for all pavers.co.uk touchpoints
- Help to question, challenge, and direct the Acquisition teams’ efforts to drive traffic to the websites
- Diligently monitor and improve on-site merchandising, working alongside buying and merchandising to ensure there is optimal availability at the correct price point to ensure maximised sales opportunities
- Optimise product ranges to drive customer engagement and sales
- Identify/review slow-movers with HS Merchandiser/CRO specialist and make decisions on how to handle these
- Work closely with the Head of CRM to Monitor/report trading patterns, customer trends, researching product categories, key competitors, and appropriate technologies including google analytics
- Review customer product feedback and implement corrective actions
- Strong analytical and commercial approach - able to take insights from digital platforms and report, present and propose future strategies
- Research and deploy best-practice methods to help reduce online returns
- Develop and manage your immediate team with clear commercial objectives and deliverables

**Requirements to be our Senior Ecommerce Trading Executive**:

- Be a seasoned Ecommerce professional preferably from a Retail Trading background with experience working in a fast-paced online trading environment
- Online merchandising experience would be beneficial
- Be an expert in developing commercial web sites with a track record of improving online sales performance, conversion, UPT, AOV, and minimising customer drop-off
- A self-starter, be able to work at a fast pace and adapt to an ever-changing retail environment with excellent communication skills
- Have great stakeholder management skills across different departments, and ability to work cross functionally with excellent communications skills
- Have a passion for innovation and trying new ideas to improve sales opportunities
- Be a strong team manager and have experience of managing ecommerce teams previously
- Have understanding of up-to-date retail and ecommerce technology including google analytics
- Able to demonstrate strong technical knowledge and the ability to change tack in an agile way, depending on the needs of the business
- Have a trading mentality constantly refining and honing for weekly trade

**Pay& Benefits you will receive as our Senior Ecommerce Trading Executive**:
**Salary**: up to £40,000 depending on experience plus;
- Flexible set working hours - core hours 9.30am-3.30pm
- Hybrid working 1 day per week from home (once up to speed with everything)
- Generous Staff Discount
- Free onsite parking at our York Office
- Discretionary Bonus
- Holiday Entitlement (Increases with service)
- Company Contribution Pension
- Access to RetailTRUST (Wellbeing Support)
- Access to RetailCURE (Financial Support)

**About Us**

We are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. We always try and do the right thing by our people.

We strive for diversity of thinking across the business and believe strongly in supporting our local communities. In 2018 we donated over £2.2m to establish the Pavers Foundation, with the specific purpose of providing grants for causes important to all our colleagues in the areas of health, education, and community. In terms of the environment, we are constantly seeking to reduce our impact. Since 2021 we have been fully carbon neutral, and we also have one of the largest solar arrays in the North-East of England on our warehouse generating clean energy. Because every year we give a percentage of our annual profits to our Foundation, our overarching aim is



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