121 Account Manager 12 Month Contract
2 weeks ago
Our client based in Hatfield, Hertfordshire is currently looking to recruit a 121 Account Manager initially on a 12 month contract...
This role is responsible for managing a database of customers within a particular region in order to ensure sales targets and customer experience levels are achieved. This will include prospecting for new customers, increasing engagement levels and spendagainst targets set by the 121 National Manager.
Industry experience and knowledge would be an advantage but not essential, you will be expected to develop and maintain customer relationships and have the ability to represent the company in a multitude of situations. Commercial experience and a provensales track record would also be an advantage but not essential. This role requires good communication, organisational and relationship building skills as well as being IT literate and having an excellent telephone manner.
You will establish and maintain excellent working relationships at all levels across the branches as appropriate in order to achieve your sales goals and growth plans
- Achieve and exceed sales targets set
- Have regular contact with customers via the telephone
- Process customer quotes
- Answer any customer queries
- Assist with customer orders and deliveries
- Increase the number of trading customers
- Increase customer spending frequency
- Sell the full product range and upsell on all projects
- Create, develop, maintain and actively work through a target list of potential customers
- Work on new, non-spending and/or infrequent spending accounts and increase their spend
- Ensure that individual KPIs, measurements and tasks are completed and a structured sales process is followed
**Hours**:9am - 5pm Mon - Fri (Hybrid Working - 2/3 Days office based)
**Salary**: £30,000 + Commission
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