Call Centre Advisor

5 months ago


Eastleigh, United Kingdom Hendy Group Full time

We are looking for a Call Centre Advisor to join our team based at Hendy Eastleigh.

**The Opportunity**:
Working alongside an experience service department, this stimulating role will require you to manage all customer enquiries and bookings confidently and courteously over the phone and online, quickly assessing their needs and responding to any queries. With a friendly and professional approach, you will have excellent organisational skills to promptly and accurately arrange MOT, service and repair bookings whilst delivering a high level of customer service.

**The Rewards**:
As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit;
- Life Insurance;
- Bupa Healthcare Cash Plan for you and your family;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:

- Excellent telephonist manner, along with the ability to communicate in an engaging and friendly manner;
- Confidence to talk to customers over the phone and through Web Chat to quickly understand their individual requirements;
- Previous experience in a target driven sales environment, telesales, or a call centre/customer service department (preferable);
- Accurate data input, good attention to detail and experience of managing your own workload;
- Knowledge of how to upsell and overcome objections whilst having a highly customer focused attitude; and
- Good IT skills with experience of Microsoft Office.

**The Company**:
Hendy Group is a family-run business with over 80 sites along the South Coast, from Eastbourne to Exeter. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivering 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

**#LI-Onsite



  • Eastleigh, United Kingdom Service Care Full time

    **Job Title: Customer Service Advisor** **Basis: Temp Ongoing** **Hours: 37 Hours** **Work Pattern: Mon - Fri 08:30am - 5:00pm** **Type: Full-time** **Location: Eastleigh - SO50** The role of the Customer Service Centre (CSC) Advisor is to provide an excellent and suitable customer service to our customers, handling all methods of contact and ensuring a...

  • Sales Advisor

    6 months ago


    Eastleigh, United Kingdom Evesons Fuels - Southampton Full time

    Job Advert **Sales Advisor** **Salary + Commission** Experienced Sales Advisor to work in a successful friendly team with experience of both inbound and outbound calls having excellent account management customer service skills. The role is fast paced and ideally suited to a person who can multitask and be part of a small friendly team. **The role**: -...

  • Sales Advisor

    6 months ago


    Eastleigh, United Kingdom NWF Fuels Full time

    **Sales Advisor** **Salary + Commission ** OTE Experienced Sales Advisor to work in a successful friendly team with experience of both inbound and outbound calls having excellent account management customer service skills. The role is fast paced and ideally suited to a person who can multitask and be part of a small friendly team. **The role**: -...

  • No7 Advisor

    5 months ago


    Eastleigh, United Kingdom Boots Full time

    Summary Job Reference: - 218928BR Eastleigh, Swan Centre Permanent **The hourly rate for this role is £11.30 - £12.50 depending on location** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics...

  • No7 Advisor

    6 months ago


    Eastleigh, United Kingdom Boots Full time

    Summary Job Reference: - 229044BR Eastleigh, Swan Centre Permanent 7.5 hours per week **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle,...

  • No7 Advisor

    6 months ago


    Eastleigh, United Kingdom No.7 Boots Full time

    Eastleigh, Swan Centre Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • Parts Advisor

    6 months ago


    Eastleigh, United Kingdom Carsa Limited Full time

    **Parts Advisor** **Salary: OTE £31,000** **Opportunity to earn up to £125 a week in bonuses plus uncapped overtime!** **Hours: Monday to Sunday 5 on 5 off, 5 on 5 off,4 on 4 off shift pattern. Hours of work are 6am to 6pm covering an average of 40.25 hours per week, working only 15 days per month.** Role: We are looking for an experienced **Parts...


  • Eastleigh, United Kingdom apetito Full time

    Overview: **The Role and Team** **This role is working 26 hours per week, any 3 in 6 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...

  • No7 Advisor

    6 months ago


    Eastleigh, United Kingdom Boots Full time

    Summary Job Reference: - 225655BR Eastleigh, Swan Centre Permanent 7.5 hours per week **The hourly rate for this role is £11.30 - £12.50 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz Earle,...

  • No7 Advisor

    6 months ago


    Eastleigh, United Kingdom No.7 Boots Full time

    Eastleigh, Swan Centre Part-Time Permanent The hourly rate for this role is £11.30 - £12.50 depending on location. No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in...

  • Sales Advisor

    5 months ago


    Eastleigh, United Kingdom H&M Group Full time

    Job Description These are permanent part-time positions offering 12, 16 & 20 hours per week. These positions will be based in the H&M Eastleigh store in the Swan Shopping Centre. As a Sales Advisor, you are responsible for always putting our customers first while creating an exceptional shopping experience in-store. Together with a great team, you...

  • No7 Advisor

    6 months ago


    Eastleigh, United Kingdom Boots Full time

    Job Reference: 209703BR Eastleigh, Swan Centre Permanent Full-time - Save Job **Need to know** **The hourly rate for this role is £11.30 - £12.50 depending on location plus the opportunity to earn more if you and your team deliver great customer experiences and exceed your sales targets. With our discretionary quarterly team bonus scheme, you can earn...

  • No7 Advisor

    6 months ago


    Eastleigh, United Kingdom No.7 Boots Full time

    Eastleigh, Swan Centre Full-Time Permanent The hourly rate for this role is £11.30 - £12.50 depending on location plus the opportunity to earn more if you and your team deliver great customer experiences and exceed your sales targets. With our discretionary quarterly team bonus scheme, you can earn up to 10% of your salary every quarter. - Being a No 7...


  • Eastleigh, Hampshire, United Kingdom Lloyd & Whyte Full time

    Job Description:We are seeking a Protection Products Advisor to join our team at Lloyd & Whyte. As a key member of our sales team, you will be responsible for providing expert advice on protection products to clients and growing our customer base.Key Responsibilities:Achieve individual objectives and key performance indicators as set and agreed.Attend daily...


  • Eastleigh, United Kingdom Talentsure Recruitment Full time

    **Customer Service - Motor Claims Handler** **Location - Eastleigh (Hybrid Working)** **Salary - £24,100 per annum (increasing to £25,600 within 18 months)** **Hours - 37 ½ hours per week, 5 days per week or part time full days available (between Monday - Friday 8.00am - 9.00pm, Saturday - Sunday 9.00am - 5.00pm)** Are you ready to be the reassuring...


  • Eastleigh, United Kingdom Apetito Limited Full time

    OverviewThis role is working 22.5 hours per week, any 3 in 6 daysThe role of our Customer Services Advisor is critical to the success of our business.Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.The defining characteristics of our Customer Services Advisors are that they're...


  • Eastleigh, United Kingdom B&Q Full time

    **About the role** **ER Advisor** **12 months FTC** **Up to £28,000 + Pension + BUPA + ShareSave + 6.6 weeks holiday + Hybrid Working (2 days per week in the office)** **Southampton, Store Support Office** We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and...


  • Eastleigh, Hampshire, United Kingdom apetito Full time

    Job OverviewWe are seeking a highly skilled Customer Service and Administration Advisor to join our team at apetito. As a key member of our customer service department, you will be responsible for delivering exceptional customer service and support to our customers, ensuring their needs are met and exceeded.The ideal candidate will have experience in a...


  • Eastleigh, United Kingdom Abri Group Full time

    **About us** We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford. We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty,...


  • Eastleigh, United Kingdom Abri Group Full time

    **About us** We’re Abri, a housing association based in the south of England. One of the largest in fact. We've got 35,000 homes and 1,500 colleagues. And if all our 80,000 residents lived in the same place, we’d have a town roughly the size of Guildford. We’re a passionate bunch. We think we can make a real difference. Homelessness, poverty,...