Technical Administrator

4 months ago

Chandlers Ford, United Kingdom EMCOR UK Full time

**Duties/Responsibilities**:
**Therefore, you must be a British National, holding a sole UK passport to be considered.**

**Job Purpose**:
***
To provide technical & administrative support to the Account Manager and to co-ordinate all PPM & Reactive works in efficient and effective manner.

**Principal Accountabilities**:

- Co-ordinate all billing and prompt processing of reactive, labour and subcontractor costs
- Carry out various personnel duties such as, holiday and sickness reporting, booking accommodation and dealing with expenses
- Ensure all sites are compliant with EFS procedures and policies and issuing of these documents
- Operating the EMCOR Helpdesk, allocating work to the EMCOR site teams and updating client helpdesk with progress
- Support the Technical & Account Managers
- Maintain all files, Contract and IMS
- All site purchasing using JD Edwards and processing thereof chargeable/non chargeable works
- Process works in progress paperwork ready for invoicing
- Produce monthly reports for the client
- Scheduling, planning and allocation of all PPM work for EMCOR and Specialist contractors
- Organise call outs to Sub Contractors to carry out repairs
- Dealing with sub contractor enquires
- Maintaining call out rota
- Pursuing the return of all paperwork both internally (technicians) and externally (reports and quotes from sub cons)
- Checking the accuracy of weekly timesheets
- Writing letters as and when required
- Dealing with in and out post

**Person Specification**:

- Solid experience within a similar role
- Computer Literate with Word / Excel Knowledge
- A good understanding in the importance of customer service
- The ability to work on own initiative and under pressure
- Good interpersonal skills
- Exceptional planning and organisational skills
- Ability to multi
- task and manage time effectively
- Good all round knowledge of the building services operation

**Benefits**:

- 25 days holiday as standard + Bank holidays + 26 extra days leave through 9 day working fortnight (below)
- 9 day working fortnight - Week 1, Mon to Fri / Week 2, Mon to Thurs
- Holiday Buy Scheme - up to 5 days
- Company Pension - Auto enrol.
- Company sick pay
- Industry leading Maternity & Paternity Policies Real Living Wage Employer
- Refer a Friend scheme
- Professional training - suited to your role
- Extensive Learning & Development opportunities - including opportunities for progression.
- Discount Shopping, Gym, Days Out
- Bike To Work Scheme
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
- Occupational Health - Making a positive change to Health & wellbeing at work.
- Various Rewards & Recognition Awards
- Stable employer with long-term prospects on the contract

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