Administrative Support

7 months ago

Preston, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Do you have a passion for patient care and excellent administration skills? Would you like to help support patients through a difficult time in their lives?

We are looking for a hard working, enthusiastic person to join our growing Lung Cancer Specialist Nursing Team, part of our excellent Respiratory Department at Lancashire Teaching Hospitals.

You will work closely with the nursing team, but also work alongside the wider MDT including our Consultants, Lung Patient Navigator, Medical Secretaries, Performance Team and many more. We are an ever growing and diverse department

The post holder will provide administrative support to the lung specialist nursing team. Duties will include secretarial admin and audio typing. The post holder will need to be competent in a full range of IT packages including Outlook and Excel.

The post holder will demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Communication

Be the point of contact for day to day enquiries, referring where necessary to more senior staff.

Organising incoming and outgoing post.

Dealing with routine telephone enquiries as appropriate and referring to appropriate person as necessary.

Coordinate and liaise with Specialist Nurses and all other staff wherever necessary.

Typing of clinic letters or other correspondence produced by specialist nurses and Macmillan cancer care co-ordinator.

Personal and People Development

Be responsible for own personal education, keeping up to date to ensure highest possible standards of work.

Participate in an annual appraisal, ensuring highest possible standards of work through commitment to CPD.

Actively takes part in learning activities in accordance with an agreed personal development plan.

Service Improvement

Take an active part in Team Meetings and audits as required.

Take personal responsibility for the quality of service provided and contribute towards service improvements.

Work with administrative team to improve services and processes within the Respiratory services.

Information Processing

Collation of papers for specialist nurses within the service in support of the preparation for clinics / meetings / presentations or the development of reports.

Use databases and computer packages where appropriate to initiate and maintain records and generate statistics for analytical purposes.

Typing of clinic letters or other correspondence produced by specialist nurses and any other staff.

Utilisation of local or Trust case note tracking system.

Filing of reports and results.

Book and outcome all clinic appointments for the specialist nurse clinics.

Access and update patient records on SCR to ensure all interested parties are aware of current patient status and ongoing management.

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