Void & Repairs Surveyor

**Who are Acis?**

We are a welcoming and friendly organisation who own and manage more than 7,000 properties across the East Midlands and Yorkshire and the Humber, helping thousands of people in our communities every single day. This includes homes for affordable rent, homes for students and homes for older people. We even develop new homes to help people get on the property ladder. In addition to this, we provide Student accommodation. We support over 4000 learners a year with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential. This is through Riverside Training, our employment and skills team, and CLIP, an education provider.

Your role is all about providing a service to our customers that maintains a high and consistent standard throughout our stock. Your technical abilities must match and diversify to meet the needs of the business whatever changes happen. The more you put in, the more you get out.

**Being part of the Acis team, you’ll get**:

- Generous holiday entitlement - At least 25 days annual leave every year, plus bank holidays
- Enhanced pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Enhanced sick pay scheme
- Enhanced maternity and paternity scheme to support you and your family
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit

**As a Voids/ Repairs Surveyor, a typical day might include**:

- Interpreting data and writing reports for the Acis management team
- Completing site inspections and accompanying documentation to monitor quality control, commercial accuracy and adherence to statutory, non-statutory standards, approved codes of practice, technical guidance and specification
- Assisting and supporting the Repairs and Maintenance Manager and supervisors, providing a pre and post inspection regime for all occupied and unoccupied properties, ensuring that they are repaired in line with the required policies, procedures, housing health and safety rating system (HHSRS) and lettable standards
- Undertaking competitive tendering for void & Repair works to ensure value for money, whilst not negatively impacting on service standards or quality.
- Assisting with the inspection of work required to empty properties and repairs works.
- Accurately recording, using the latest available technology, all surveys and inspections in the agreed manner. This will include effective diagnosis and remediation of damp to Acis owned or managed properties.
- Taking the lead on pre and post inspection on all contracted works in line with the organisations targets.
- Assisting in standardising and formally documenting formal inspection reporting procedures.
- Undertaking and documenting client relationship management casework to support the resolution of customer enquiries, service issues and formal complaints..
- Adhering to health and safety regulations to ensure the safety of yourself, your colleagues, customers and the general public.
- Carrying out Health, Safety & Environment inspections in line with the organisations targets, reporting good and bad practices evidenced on site.
- Assisting the Repairs and Maintenance Manager and supervisors in collating information for improving organisational performance.

**What looks good to us**:

- A technical background in construction or social housing repairs and maintenance and qualified to NVQ level 2 or equivalent
- Good and varied technical knowledge of building and/or housing maintenance
- Significant level of experience in the construction or housing sector
- Experience in preparing schedules of work and bills of quantities
- A good knowledge and experience of health and safety legislation and compliance issues
- Ability to plan programme delivery and work to tight deadlines

**What will make you stand out from the crowd**:

- HND/HNC in facilities, building or construction services
- Previous experience of contract management and construction (design and management) regulations