Front of House
2 weeks ago
**KEY RESPONSIBILITIES**
- Welcome members and potential new members by creating an atmosphere of warmth and extending the UN1T vision through our core values, ensuring every client feels genuinely welcome.
- In charge of the sales of UN1T merch, drinks, and snacks.
- Operate the recharge bar (Making smoothies and healthy shakes for members)
- Upholding a clean space on and around the reception and setting the reception for the next class(Rolling up towels, clearing out the reception area)
- Take initiative and be proactive in handling complex client inquiries and delivering custom solutions to meet individual client needs.
- Maintain product knowledge for all studio retail operations and marketing initiatives.
- Assist clients with studio offerings, promotions, and special events
- Assisting new clients, showing them around and helping with any queries
- Assist studio management with daily studio tasks and other projects as necessary.
**REQUIREMENTS**
- Someone ideally who lives locally ( 5k from the studio)
- Willingness to work non-traditional hours, including early mornings, late evenings, weekends and holidays
- Shift times vary but can start as early as 5:30am and finish as late as 8:30pm (Three Shift Patterns (5.30am - 9am), (5.30pm - 8pm) and Weekends (8.30am - 11:00 am)
- Must be able to work weekends including Saturday and Sunday
- Outstanding customer service skills
- Excellent verbal communication and interpersonal skills
- Friendly, fun and energetic personality
- Ability to work in a fast pace environment and be able to use initiative to deal with on the spot queries
- Professional appearance at all times
- Be active and able to move equipments when needed
- Experience working in a boutique studio front of house or something similar (Desirable)
- A passion for health, wellness, and fitness
**Benefits**
- Unlimited UN1T Classes and access to studio
- Opportunity to gain 1-1 experience with our coaches and become a UN1T Trainer (Optional)
- Commission opportunities also available
**Job Types**: Full-time, Part-time
**Salary**: From £11.00 per hour
**Benefits**:
- Flexitime
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Application question(s):
- Willing to work as early as 5.30am ?
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Front desk: 1 year (required)
- Customer service: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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