Junior Technical Consultant

6 months ago

London, United Kingdom Gentrack Full time

Junior Technical Consultant

The Company

Veovo is a market leader in Airport Smart Technology. With a global footprint of customers and capabilities that cover Airport Operations, Revenue management and Passenger Flow. Some of the world’s largest airports rely on Veovo. Focused on driving airport performance, our solutions enable airports to handle more aircraft and more passengers, with less delays and less queues. Our platforms are built on a modern tech stack, often delivered from the cloud as SaaS and leveraging intelligence to enable our customer to “go brilliantly”.

Our clients span continents, but all share one thing in common: they’re big names in airport excellence, with even bigger digital goals. With offices in the UK, Poland, Denmark, New Zealand and the US, Veovo offers a world of opportunity

At Veovo we strive to deliver predictable collaborative solutions that are the platform of great airports. At Veovo we strive to deliver predictable collaborative solutions that are the platform of great airports.

The Opportunity

You will primarily assist in the capture and understanding of airport requirements through workshop and observational sessions, and contribute to the build, configuration, and integration of Veovo solutions to achieve brilliant quantifiable results. Providing the best customer experience, you will also be involved in ongoing relationship building and the support of implemented Veovo solutions, offering technical delivery expertise as required.

We are a tight-knit team and we will encourage you to be an active participant in all respects of our operation. You will undertake specific Market, Product and Technology training to enable you to hit the ground running, and this process will be supported by your team and Manager on an ongoing basis.

As this is a customer-centric airport technology role, and our business is within the global airport market, **a reasonable level of travel may be required.**

The Specifics
- Analyse customer or new product requirements and specification writing
- Implement Veovo products and solutions
- Provide customer training
- Programming of software modifications and development of deployment-specific integration and configuration
- Write technical documentation of deployed solutions
- Be a positive influential force for technical best practice within the team.
- Accurately and timely record timesheets and charging of services time
- Assist and support customer success by effectively handling assigned service tickets or requests as raised by airport customers

What we are looking for
- 1-2 years’ experience in a similar role (Consultancy preferred)
- Strong analytical, problem solving and critical thinking skills
- Proven ability to understand and communicate technical and business concepts
- Ability to collaborate and build strong product delivered solutions
- Technical and programming skills in one or more of the following: Database scripting languages (i.e. MSSQL T-SQL / Oracle PLSQL); C#.NET; JavaScript and Angular framework
- Proven ability to learn when exposed to new technologies
- Demonstrate coding best practice against industry coding standards
- Working knowledge of SDLC methodologies
- Capable of using standard desktop software packages
- Personal responsibility and the ability to work in a team or autonomously
- Experience in the Airport / Airport Technology sector would be useful

What we can offer in return
- Working with cutting edge technologies in a small and ambitious team in a flat company structure
- Rapid growth opportunities and structured professional training
- Flexible working hours and remote work possible
- Exciting and innovative projects in the aviation industry

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