Head of Retail

3 weeks ago

London, United Kingdom Tower London Full time

**What we are about**:
As one of London’s leading independent fashion footwear retailers, we’re always on the lookout for enthusiastic, innovative, creative and motivated individuals to join our thriving team.

For us, our business is our team. We’re looking for talent - but we’re also looking to create it. Mentoring and training our people is what makes the TOWER London team a constantly evolving machine - and we’re growing all the time. We foster an atmosphere in which we do what we love and strive to achieve our goals to the best of our abilities and to the highest standards. Sometimes things can get hectic, but that’s how we like it

So whether you’re after a role in our rapidly expanding head office, an aspiring intern, or want to be part of the TOWER London retail unit, we’re always on the hunt for new team members who know how to work hard and have a great time, with a strong level of commitment and a positive attitude.

**Head of Retail**

As Head of Retail within TOWER, your prime responsibility is to enable progression across a unique, yet highly tuned quality of retail experience produced and maintained at an in-store level. It is important to consider the impact your influence will have across all consumer-facing TOWER retail sectors.

**Your Duties**:

- Be in continuous contact with; our Board of Directors, Head of Omni-Channel, Digital Commerce Manager and Creative and Marketing Manager to ensure a coherent ethos, retail structure and product approach is maintained across fascia
- Support store managers with training, product launch and execution of best operational practise
- Support store managers with providing the best possible service from knowledge to product advocacy
- Define realistically achievable KPIs, complimentary of weekly, monthly and quarterly budgets
- Oversee portfolios breaking down individual retail space strategies catering to specific consumer requirements and needs
- An ability to interpret statistics and data correctly, so TOWER retail spaces are working at their full potential
- Hands-on approach to store-specific stock package configuration based on; bestsellers, non-selling, fringe customer and core-consumer bases
- You shall be responsible for roll-out and activation of product launch, updating POS systems and successful installation of updated digital systems where applicable
- Identify in-store training and performance monitoring functions, opening doors to oversee retail progression first-hand with tools to troubleshoot and correct issues before they arise

**The Essentials**:

- Experience working across multiple markets at global or national level
- Experience leading a multi-disciplinary team
- Excellent communication skills with an ability to understand your audience driving and delivering change accordingly
- High level interpersonal, negotiation and commercial skills
- Experience within sectors boasting significant strategic components

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