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Head of Retail And Education
1 month ago
Poste
Mission & Responsibilities To lead the Area Manager and Education team to deliver retail excellence, enhanced productivity, rankings and brand image ultimately leading to the achievement of retail sales across the distribution. To drive the launch and success of Acqua di Parma London boutique. As Head of the Retail Team, the key responsibilities are: Strategic direction Define and deliver the retail vision and strategy, in close collaboration with the Regional Director and Head of Sales outlining the ambitions to improve sales, profitability and brand image, and the initiatives needed to achieve those ambitions. Ensure annual planning and implementation of agreed strategy. Retail Leadership Develop UK&Eire retail strategy by making the Global Brand Strategy locally relevant to drive the business Build a clienteling and direct to retail strategy Identify improvements in current store operations, and leverage best practices worldwide to drive sales and KPI performance to maximize the store performance. Monitor CRM & data recruitment in line with Brand objectives Be responsible for the successful opening and continuous performance of the Acqua di Parma boutique in London. Be accountable for retail labour turnover and managing talent and team development. Ensure and maintain great consistency in all our retail management practices: including transition to infoware for consultant doors. Partner with other functions to ensure all retail opportunities are maximized. Ensure follow up on results following all retail activations, provide feedback recommendations for future activations. Education leadership Define and deploy education strategy in line with corporate guidelines to enhance the retail team skills and our retailers' BCs engagement to meet brand ambition including quarterly trainings. Develop and ensure the implementation of motivational education support and incentives schemes to drive performance. Annual planning Set and agree with Head of Sales and Regional Director annual retail targets for all doors and plans to meet objectives. Review annual targets quarterly. Define, implement and monitor retail KPIs targets. Drive enhancement of the P&L for each store and mobiles profitability, in line with company strategy. Review spends against budget (e.g. staffing, capex) on a quarterly basis, addressing over/under-spends as appropriate to achieve profit targets.Monitor trading results and retail KPIs on a weekly and monthly basis to ensure performance is on track. Develop and deliver proposals to enhance performance 'in flight'. Team development Lead, coach and motivate team to deliver great results. Develop the skills and capabilities of the team and build succession plan for long-term development. Operational Efficiency Work with the Key Accounts Team to increase operational effectiveness; ensuring optimum stock holding and controlled investment, with a special focus on new launches and peak trade periods Ensure optimum staffing levels at all times in line with agreed budgets and needs of the business Profil Candidate Profile Minimum of 7 years retail management experience High affinity to luxury and understanding of UK retail environment Proven management and team building experience Senior Management potential, with strong personal impact Good understanding of luxury retail principles Requirements Excellent Presentation Skills Strong team player and motivator Business planning Results & P&L driven Influencing and stakeholder management #J-18808-LjbffrWe have other current jobs related to this field that you can find below
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