Guest Service Assistant

3 months ago


Lichfield, United Kingdom Pom’s Kitchen & Deli Ltd Full time

**Department**: Senior Leadership Team & Across all sites

**Reporting to**: Head of Guest Service

**Contract**:Permanent

As and when required around the needs of the business demands including weekends, Bank Holidays & Evenings.

**Overall Objective**:To ensure all guests receive outstanding customer service in all properties whilst delivering the Pom's vision Small Details, Big Difference
- **Main Objectives**:
*
- Follow AA reservation standards for 5 star restaurant.
- To meet and exceed guests’ expectations.
- Support Group Op’s Manager
- To be the first point of contact for any guest feedback and ensuring any disputes or adverse comments are resolved to the guest’s expectations. (working with Group Development Manager)
- To ensure all purchasing and procurement guidelines are followed and adhered to.
- To follow and execute any reasonable request from your line manager.
- Make sure we Follow GDPR at all times.
- Reply to all guest feedback and review across all platforms.
- Work on group bookings and private hire to help grow sales.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £8.00-£12.00 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Store discount

Ability to Commute:

- Lichfield (required)

Ability to Relocate:

- Lichfield: Relocate before starting work (required)

Work Location: In person


  • Housekeeping Assistant

    3 months ago


    Lichfield, United Kingdom Atlas Hotels Full time

    **Hours**:16 hours across 4 days per week** **Salary**:£11.60 per hour** **Atlas Hotels** is hiring a **Housekeeping Assistant** right now at the **Holiday Inn Express - Lichfield** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can...

  • Housekeeping Assistant

    2 months ago


    Lichfield, United Kingdom Atlas Hotels Full time

    **Hours**:16 hours across 4 days per week** **Salary**:£11.60** **Atlas Hotels** is hiring a **Housekeeping Assistant** right now at the **Holiday Inn Express Lichfield** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can teach you...

  • Housekeeping Assistant

    3 months ago


    Lichfield, United Kingdom Atlas Hotels Full time

    **Hours**: 20** hours across 5 days per week** **Salary**:£11.60 per hour** **Atlas Hotels** is hiring a **Housekeeping Assistant** right now at the **Holiday Inn Express Lichfield** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest focused teams we can...

  • Housekeeping Assistant

    3 months ago


    Lichfield, United Kingdom Atlas Hotels Full time

    **Hours**:16 hours across 4 days per week** **Salary**:£10.71 per hour (£11.60 from April 1st)** **Atlas Hotels** is hiring a **Housekeeping Assistant** right now at the **Holiday Inn Express Lichfield** Whilst previous experience of working in housekeeping in hotels would be useful, it’s not essential. If you join our friendly, enthusiastic and guest...


  • Lichfield, United Kingdom Atlas Hotels Full time

    **Hours**:Will be as required - Further details given at interview** **Salary**:£10.42 per hour** **Atlas Hotels** is hiring a **Casual Housekeeping Assistant** right now at the **Holiday Inn Express Lichfield** Want an enjoyable job role with tons of variety day to day? You've come to the right place! **So what does a Casual Housekeeping Assistant...


  • Lichfield, United Kingdom Atlas Hotels Full time

    **Hours**:Will be as required - Further details given at interview** **Salary**:£10.42 per hour** **Atlas Hotels** is hiring a **Casual Housekeeping Assistant** right now at the **Holiday Inn Express Lichfield** Want an enjoyable job role with tons of variety day to day? You've come to the right place! **So what does a Casual Housekeeping Assistant...


  • Lichfield, United Kingdom Lichfield Garrick Theatre Full time

    **Casual Customer Service Assistants** Thank you for your interest in the Casual Front of House Manager post at the Lichfield Garrick. Please find a job description and some background information enclosed. **How to Apply**: Please send a current CV and fill out an equal opportunities form (download from our website) and send to: Lichfield Garrick Castle...


  • Lichfield, United Kingdom S Guest Consultancy Services Ltd Full time

    Construction Site Supervisor – Residential DevelopmentAre you an experienced Construction Site Supervisor with a dedication to delivering exceptional residential development projects?We are seeking a Construction Site Supervisor to join S Guest Consultancy Services Ltd, a prominent player in the residential construction industry. If you possess a proven...


  • Lichfield, United Kingdom Whittington Heath Golf Club Full time

    An exciting opportunity exists for a Food & Beverage Assistant to join our team at Whittington Heath Golf Club The role will assist in the day-to-day operation of our busy Golf Club, ensuring we consistently exceed member and guest expectations. We operate 7 days a week and are looking for an individual that can commit to bringing their personality and...


  • Lichfield, Staffordshire, United Kingdom Hiredonline Full time

    Position OverviewHiredonline is in search of a dedicated and detail-oriented Private Client and Family Legal Secretary to deliver crucial assistance to a dynamic team of three professionals. This position calls for an individual who is not only proactive but also adept at juggling various responsibilities while ensuring top-notch service to clients and...


  • Lichfield, United Kingdom RETHINK MENTAL ILLNESS Full time

    Amazing, giving, inspiring and awesome are just a few of the words we would use to describe our volunteers. Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental...

  • Hotel Receptionist

    3 months ago


    Lichfield, United Kingdom The George Hotel Full time

    The George Hotel in Lichfield are recruiting for a Receptionist to join our Front of House Team. You will be using a computerised system to handle guest bookings and enquiries, ensuring correct payments and guest requirements are recorded. You will be expected to offer expert information and guidance to guests and visitors whilst actively promoting the...

  • Care Assistant

    3 months ago


    Lichfield, United Kingdom McCarthy Stone Full time

    **How would you love a care role where all your clients are in one place?** **No travelling in between** **Gorgeous modern environment to work in** **Great colleagues to work with and learn from** **Get paid whilst you train!** McCarthy Stone are looking for a professional **Care Assistant **to join their team at their new **Stowe Place** estate,...


  • Lichfield, United Kingdom Central England Co-operative Full time

    Location- Lichfield - Department- Customer Services Assistant - Advertising Salary- £10.00 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- CURBOROUGH ROAD STORE - 100763 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and...


  • Lichfield, United Kingdom Central England Co-operative Full time

    Location- Lichfield - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 8 - Company Name- LICHFIELD SUPERSTORE - 100203 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...


  • Lichfield, United Kingdom AB Forecourts Full time

    **About us** AB Forecourts is a small business in LICHFIELD, WS13 8RD. We are challenging, professional and social. Job Description: Customer Service Representative **Duties**: - Provide accurate information about products, services, and company policies - Assist customers with placing orders, processing returns, and resolving any issues or complaints -...


  • Lichfield, United Kingdom AB Forecourts Full time

    **About us** AB Forecourts is a small business in LICHFIELD, WS13 8RD. We are challenging, professional and social. Job Description: Customer Service Representative **Duties**: - Provide accurate information about products, services, and company policies - Assist customers with placing orders, processing returns, and resolving any issues or complaints -...


  • Lichfield, United Kingdom Westgate Practice Full time

    **JOB DESCRIPTION** **Job Title**: Patient Services Assistant **Reports to**: Operations Manager/Patient Services Supervisor **Work Base/Location**: Greenhill Health Centre/Shenstone Surgery **Internal Contacts**: Partners, all practice staff (other doctors, management team, ANP, nursing team and reception teams), Community Staff. **External Contacts**:...


  • Lichfield, United Kingdom The Child Psychology Service CIC Full time

    **Would you like to work for a service that makes a difference to children and their families?** **One that nurtures and develops the skills, creativity and passion of its staff?** **We have recently opened two office bases in Bloxwich (Walsall) and Shepshed (Loughborough) and are looking for an enthusiastic Band 4 Assistant Psychologist (full-time, fixed...


  • Lichfield, United Kingdom Palletways UK Limited Full time

    **Job description** **About us** Palletways are the UK and Europe’s leading palletised freight delivery network, specialising in premium, innovative solutions that ensure your consignments reach their destination more efficiently. Providing you with full traceability and industry leading service levels, we are trusted by more customers across Europe than...