Medical Receptionist/administrator
2 weeks ago
**Job summary**
Dr R K Arora is a well-organised, friendly and long-established GP Practice based in the modern and spacious Lyng Centre in West Bromwich. We have an exciting opportunity for a receptionist to join our friendly and supportive team.
We are offering a part-time role of 26.25 hours per week with hours spread across 5 days. Morning shifts start at 08.00 and evening shifts finish at 18:30. There is occasional cover required on Wednesday and Thursday evenings from 18:30 - 20:00 which is paid at an enhanced rate. APPLICANTS WHO CANNOT WORK THESE SHIFTS NEED NOT APPLY.
Experience within the healthcare sector is desirable but not essential as full training will be provided.
**Main duties of the job**
You will be required to work in a team of medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:
- answering the phone
- dealing with patient queries
- booking appointments in accordance with protocols
- liaising with members of the clinical and non-clinical team
- helping out with prescriptions
- answering the door
**About us**
You will be joining a stable close-knit team in a digitally minded and forward thinking practice providing high quality care.
Key information about us:
- Foodies (we love to share cake and samosas)
- Friendly and helpful administrative team
- On-site parking
- SystmOne practice software
- List size of 10,000 and expanding
**Job description**
You will be required to work in a team of 6 medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:
- answering the phone
- dealing with patient queries
- booking appointments
- liaising with members of the clinical and non-clinical team
- helping out with prescriptions
- answering the door
**Person Specification**
- GCSE (or equivalent) Grade A to C in English and Maths
**Desirable Experience**
- Experience of working in a GP practice
**Job Types**: Part-time, Permanent
**Salary**: £11.66 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- West Bromwich, B70 7AW: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Medical Receptionist: 1 year (preferred)
Work Location: In person
Application deadline: 10/04/2024
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