Head of Product, Data and Platforms

6 months ago

London, United Kingdom Lloyds List Intelligence Full time

Lloyd's List Intelligence are the trusted experts delivering transparent and actionable maritime data empowering 60,000 professionals around the globe to make confident decisions that drive the safe, efficient, and lawful movement of trade by sea. Our advanced analytics, artificial intelligence, and industry expertise transform our unparalleled data into unique insight delivered through data and analytics services, news and commentary, and publications.

We have teams working across the globe in data and analytics, product management, editorial and market analysis, technology, marketing, sales, and customer success.

**Role Profile**

As the **Head of Product, Data and Platforms** at Lloyds List Intelligence, you will play a critical role in executing against our core product growth strategy, driving data (APIs, FTP, Snowflake etc.), and platform product (Seasearcher) from new product inception, through to launch and ongoing lifecycle management to ensure we maximise the opportunity/benefit to drive retention, growth, and cross-sell of product. The role will also be responsible for our business analysis and usability team, to ensure a strong connection between the product strategy, innovation, roadmap, and technical delivery.

Within Product we have a solution-focused mindset, aligned to key market challenges, and want to ensure the core underlying platform is evolved to be a key enabler and drive strong support through visibility, awareness, and usability of the high-value solution sets that sit on the platform. As such, the role will be collaborating with the entire Product Management team, most closely with the Head of Product Strategy, and the Head of Product Partners, to define and implement the platform and data approach, supporting new product and new partner-product opportunities.

This is a real opportunity to come in at a key window to help drive the evolution of product over the coming years, with this role being central to our new product innovation/discovery mindset, where we plan to ramp up new product ideation and discovery, with this role helping lead and manage the cross-functional stakeholders, to enable new ideation, and drive a more innovative mindset for the business. As such, a strong working relationship with the technology leadership will be key.

**Key Responsibilities**
- Develop a deep understanding of market trends, needs of prospective and current customers, as well as how customers use our current products and those of competitors.
- Be a core champion for the customer and market needs internally, to be the major driving force to evolve, grow and enhance product.
- Translate customer knowledge into user personas, workflows, and detailed product briefs which serve as the blueprint for technology & GTM relevant consumption.
- Drive significant input into the product innovation funnel, product capex, business case and roadmap (including discovery approach/timelines).
- Work as a key connection for product into our technology, data science and development teams, to manage and prioritise requirements and product development.
- Partner with Portfolio Marketing to deliver compelling value propositions and go-to-market strategies, and arm the GTM function to succeed against the competition.
- Understand, manage and communicate informative and action-led product reviews, with clear line-of-sight on product performance (ACV, Win/Loss etc.) and recommendations to the business, based on clear customer research, with demonstrable benefit to the customer and the business, evidenced by use cases and ROI modelling.
- Drive a clear and compelling innovation cross-functional capability and be the champion for utilising data, identifying new data sources/partners and generating proposed strategies (with rapid validation) for new products and product extensions.
- Understand in detail customer workflows, their requirements in line with our wider business objectives to articulate compelling and successful analytics solutions and products

**What we are looking for**:
Essential
- At least 5 years’ experience in product management
- At least 3 years’ experience working on a data driven product
- Proven experience of creating customer profiles, understanding complex workflows, and driving decisions on data and/or product improvements
- First-hand experience of the agile development process defining key features, specifications and requirements of a product based on customer conversations
- Previous experience in JIRA or similar product/project/requirement solutions
- First-hand experience of the agile development process defining key features, specifications and requirements of a product based on customer conversations
- Highly organised and passion to drive product opportunities forwards, with attention to detail
- Strong leader who brings positive energy and the ability to influence, inspire and motivate cross-functional teams across the organisation
- Ability to use own initiative to troublesho

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