Senior IT Engineer

3 weeks ago

Penryn, United Kingdom Concorde Recruitment Full time

The role:
If you are a qualified IT engineer with a minimum of 3 years’ experience supporting Microsoft networks and Microsoft Cloud Solutions, then this may well be the role you are looking for to further advance your IT career. The role of Senior Engineer involvesworking on projects to move customer into an Azure environment, visiting our customer site to resolve issues that have been reported, working from our office and home working.

Role resposibilities:

- Managing and recording tech support tasks in NCI’s Ticketing System
- Communicate to the customer the status of their ticket every step of the journey to completion
- Tech Support of Windows Desktop, Microsoft 365, Backup Systems, Endpoint Security, Business Applications and Network infrastructure
- Administration of Windows Server and Microsoft 365
- Great IT problem solving skills
- Desktop and Server Support
- IT Networking and Peripherals
- Supporting Firewalls
- Knowledge of Azure, Office 365, Intune
- Use of service desk tools and software

You will be required to follow the Microsoft MCP Syllabus and complete at least 1 MCP Exam per year, the client will cover the cost of the exams and training material.

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