Renal Opd Receptionist

3 weeks ago


Swansea, United Kingdom Swansea Bay University Health Board Full time

To work as a member of a team providing an efficient and comprehensive
clerical/booking support service for the service thereby supporting the delivery of high quality service to patients and staff within the Department.

Work as part of the team and as part of the larger team to deliver an efficient, reliable, safe and friendly service.
Welcome patients, carers, relatives, visitors and other health care staff on
arrival to the unit and to be responsible for registering patients on arrival and checking and updating patient details.
Relay any patient medical information to professional staff as well as checking patient information on the WPAS system and updating as appropriate. This includes sourcing and tracking case notes from other departments or wards in the Hospital.

Ensure all patients are admitted/discharged from the unit.
Ensure that the patient and G.P. details are correct for each attendance.
Assist in answering enquiries from patients, medical staff and members of the public, update patients regarding unforeseen delays and any other relevant information and undertake ward clerk duties in a courteous manner.

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.


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