Learning Partner

3 weeks ago

Liverpool, United Kingdom The Riverside Group Full time

Job title: Learning Partner
Contract type: Permanent
Full time: 35 hours

**Salary**: £39,239 (10% increase after 12 months dependant on performance)
Working Pattern: Monday - Friday
Location: Hybrid - based in Liverpool

Want to make a real difference to the lives of people? For over 90 years, The Riverside Group has been providing affordable housing across the UK to people as well as care for the elderly and support for those who face homelessness.

**The difference you’ll make**

**So, who are you?**
You don't need previous experience in housing to do this role, but you will need to be customer focused with great communication skills, both verbal and written as you'll be talking to and supporting lots of different customers.
Negotiation skills and the ability to manage conflicting priorities are important as you will need to manage business and customer requirements to reach outcomes that work for both. Although not essential as we recruit people with transferable skills, experience of working in a housing environment or in a debt collection call centre, would be an advantage.

**Enjoy the rewards**
Working with us, you’ll enjoy competitive pay, 28 days holidays plus bank holidays, a wide range of benefits, flexible working, and the chance to learn valuable new skills. We empower our people to do great work by investing in learning, personal development, and technology.
If you’re the kind of person that wants to do a really great job and make a difference to our customers, we think you’ll love it here. Sound like a challenge you’d like to take on? Then get in touch and let’s talk about how you can help us transform lives and revitalise neighbourhoods.
We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

**Role Profile**
- Partner an assigned business area, or multiple business areas as required, building effective relationships with senior leaders to define business learning requirements and influence and shape learning and development initiatives and plans, ensuring alignment to the overall Group People Strategy and Corporate Plan.
- Provide learning and development insight, expertise and coaching to senior leaders, acting as a trusted advisor to ensure strategic people issues are dealt with confidentially and effectively to achieve required business outcomes.
- Support the Head of People Development and Engagement in the development, implementation and regular review of and the People Development and Engagement Strategy, impacting business area specific requirements as appropriate.
- Ensure the People Development and Engagement Strategy, and underpinning frameworks, matrices and policies, are fully embedded and adhered to within assigned business areas, challenging non-compliance when required.
- Design and deliver engaging learning campaigns across the Group which drives behavioural change in line with the internal communications team and internal brand.
- Champion and embed Group Values and Ways of Working, collaborating with People Services and business colleagues to promote a culture of excellence and inclusion.
- Ensure effective learning needs analyses are carried out across assigned business areas, and learning and development delivery plans are developed and implemented, working with other Learning Partners to ensure a corporate and cohesive approach to planning, development and delivery of learning interventions across the Group.
- Develop, implement and evaluate a diverse range of digital learning interventions, maximising available technology, including web based resources and e-learning, ensuring alignment to the People Development and Engagement Strategy
- Develop, deliver and evaluate learning and development initiatives as required including the Corporate Induction or through third party suppliers, ensuring alignment to the People Development and Engagement Strategy and business needs.
- Develop, implement and continually review the Group Apprenticeship Programme, ensuring effective planning and marketing, in line with the Recruitment Framework and oversight of levy funding, ensuring the programme is compliant with Government and Group standards and aligns to the Access to Work Strategy.
- Develop, implement and continually review the Group Professional Development Framework and underpinning plans, working closely with business leaders to ensure career paths are clearly defined and a portfolio of qualifications is identified and accessible for all cohorts and professions in alignment with the People Strategy.
- Develop, implement and continually review all people development and engagement collateral, including training materials, ensuring alignment with the People Development and Engagement Strategy and corporate branding style.
- Manage the relationship with third party providers, leading regular performance reviews and embedding effective supplier management and performance management arrangements an

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