Passenger Assistant

**Team**:PPT - Public Transport Area 4

**Job Family**: Providing - CBG3
**Salary**:£20,441 - £20,812 per annum pro rata
**Hours**:25 hrs per week, term time only

**Location**:Thorn Turn, Houghton Regis

**Contract Type**:Fixed - Permanent
**Closing Date**:28th August 2023

**Interview Date**: TBC

**About Us**

Central Bedfordshire is an ambitious authority, determined to be an exemplary one. Our strategic location and high quality of life mean we are one of the fastest growing areas in the country.

As a council we face the same challenges every business does - investing in the right places and delivering great results. Except for us, it’s all about our 289,000 residents. We’re totally focussed on helping to improve their lives and making Central Bedfordshire a great place to live and work.

We have set values and principles to represent the way we work and how we operate as an organisation. You can view a list of these in detail on our website.

This is a great time to join us on our journey.

**More about the role**:
The Fleet Department is looking for Passenger Assistant** **to join our team. Regular work is 25 hours per week, Full training will be given, and we also supply uniform and allowances for equipment.

We are looking for enthusiastic and compassionate individuals to safely transport clients and pupils using council minibuses and tail lift equipped vehicles to and from various day centre, schools and other establishments as required. All staff are based at our Thorn Turn Depot in Houghton Regis.

Our Fleet Transport team provides safe, efficient transport for a range of residents. They include older people, those with disabilities and children with special needs. The service allows these people to access educational and day care facilities - helping to make Central Bedfordshire a great place to work and live. As a Passenger Assistant, you’ll be a key part of the team.

You don’t need previous experience to be considered for this role. However you must be prepared to provide a caring, reliable service. You need to be patient, understanding and aware of issues surrounding disability, dementia and special needs. Our aim is to deliver customers safely from door-to-door. You must be smart and professional as well as punctual and polite. Above all, you will treat your customers with respect and dignity.

**What we can offer you**

As well as joining a friendly, dedicated, and hardworking team you will have access to numerous benefits, including:

- A comprehensive IT package to support you to work safely and effectively
- Annually paid social work fees for qualified social workers in adults and children’s (including senior practitioners) and Team Managers where required
- Generous family friendly policies and practices
- A welcoming and inclusive environment that empowers differences
- Friendly and supportive staff networks
- Annual leave allowance 25 days + statutory holidays rising to 32 days with length of service.
- Local Government Pension Scheme (LGPS). This is a valuable part of our rewards package for employees and includes Life Assurance. You can find out more on the Bedfordshire Pension Fund website.
- An exceptional Employee Assistance Programme which helps support employees with workplace changes as well as other work, family and personal issues
- A huge variety of courses and role-specific training and learning to help you succeed and develop
- Access to discounts on top UK retailers and local retailers

Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work’.

Sustainability matters to us. We aim to lead by example in tackling climate change. Read more about the action we’re taking on our website: Climate change - tackling it and our strategyYou will be expected to demonstrate how you meet the key accountabilities and competencies detailed within this **Recruitment Pack**Safeguarding