End of Tenancy Co-ordinator
3 months ago
Reference No- 29086- Job Title- End of Tenancy Co-ordinator- Type- Permanent- Salary Range- Competitive- Division- Residential- Sub Division- Residential Lettings- Department- Investment Lettings and Management (10000188)- Location- 55 Baker Street**The main duties include**:
- Maintaining a system to ensure all department invoices and payments are up to date and regularly chased as necessary
- Maintaining filing systems - for property information, invoices etc
- Maintaining an up to date record of deposit returns as part of the end of tenancy procedure
- Arranging inventory appointments; including chasing and sending reports
- Assisting with booking property visits and sending maintenance summaries to the Property Managers
- Service charge payment chasing
- Attending property appointments to assist with access arrangements
- Arranging any regular service agreement works
- Paying Council Tax and utility bill as well as updating Tenants details on Tenant shop
- Assisting the Property Managers with general administrative duties
- Where needed serve the relevant notice to the Tenants to end the Tenancy
- Answering telephone, making appointments, speaking to clients and contractors
- General support to the team and office
**Systems & IT competence**
- Microsoft packages (Word, Powerpoint, Excel etc)
- Qube (Aspasia)
- Mail Merge proficient
- Outlook and diary managment
- Tenant Shop
**Qualifications/Education Required**
- 6 months to 1 year+ experience in an Administrative role/Recent Graduate
**Particular Aptitudes**
- You will be very well presented, have a clear, confident speaking voice, cheerful personality and a good sense of humour.
- This role requires an individual with the ability to communicate and deal with others at all levels in a polite, professional, friendly and helpful manner, both face to face and on the telephone.
- A proven background in Reception and Administration and an interest in property is also important.
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