Reception and Administrative Assistant

3 weeks ago


Newham, United Kingdom Harris Federation Full time

**Summary**
We are looking for a Receptionist and Administrative Assistant to be the first point of contact for all visitors, staff and students at Harris Academy Chobham. To assist in the management of the reception area as well as providing administrative support in order to contribute to the smooth running of the academy.

**About Us**
We are on the lookout for potential colleagues who like our students and want to help them succeed. In order to help our staff have the best possible experience and achieve a proper work
- life balance, we have put into place a range of measures to benefit both our teaching and students services colleagues.
These include:

- An extra week of holiday for all Chobham staff. This takes the form of a two-week half term in October. We work fewer days than most other schools.
- Outstanding professional development both at Chobham and through the wider Harris Federation
- Excellent promotion opportunities
- A constant dialogue about workload and how to manage it most effectively. We have regular workload audits, and frequent campaigns to tackle unnecessary work and identify quick wins
- Rapid and effective support with any student behavioural issues arising
- A high-quality staff induction programme
- Marking protocols devised by departments themselves
- Manageable and flexible lesson planning expectations
- Clear communications and manageable deadlines. We only ask staff to do what is necessary and avoid complication and confusion. Chobham is an exceptionally well-run school
- Learning walks rather than formal lesson observations. These are not graded
- Nursery on site
- Flexible and part time working encouraged whenever possible
- Additional time for leadership responsibilities
- Focus on effective outcomes rather than time spent
- High levels of administrative support for all teachers
- Ongoing celebration of staff excellence
- Generous Harris rewards and benefits package, including an extra £2000 annually for all teachers working in our Academy.

We place high emphasis on staff wellbeing at Chobham. This helps colleagues to be happier and more effective in their work. Staff are regularly consulted about their wellbeing and the outcomes of these consultations have a direct and rapid impact upon the Academy’s approach to supporting staff wellbeing.

We understand that while it is incredibly rewarding, teaching is also a physically and emotionally wearing job. We want Chobham teachers to be as fit and fresh as possible and to know that the school as a community really cares about how they are. We have tried to put these principles into practice with a number of initiatives which we think give Chobham teachers one of the best wellbeing packages to be found anywhere. These include:

- A meeting free week every half term
- An extra week of holiday with a two-week half term in the Autumn
- A late start or early finish for every teacher on one day each week
- A staff mindfulness programme led by trained colleagues and supported by a free mindfulness app
- Subsidised gym membership
- Staff fitness and exercise classes
- Guest speakers on wellbeing
- Regular special events such as comedy nights
- Staff discounts at shops and restaurants in the local area
- Access to the Harris Federation’s staff counselling service

Our staff are regularly consulted on the wellbeing services the school provides and we always try to respond to staff suggestions. In this way, staff feel empowered and get more of the services they really want. We are very proud of our wellbeing programme at Chobham and hope you will agree that it shows our commitment to making the school an exemplary working environment.

**Main Areas of Responsibility**
- To present the professional and welcoming face of the Academy to all visitors, staff and students, including telephone callers.
- To ensure all visitors are signed in to the academy in accordance with safeguarding procedures.
- To respond to queries from parents/carers and the general public with exemplary professionalism, ensuring that any messages or complaints are immediately dealt with, forwarded to the appropriate member of staff or escalated as required.
- To ensure the overall appearance of the reception area is tidy, professional and presentable at all times.
- General administrative duties such as typing, photocopying, filing, collation and distribution of post.
- In liaison with appropriate academy staff, to contribute to the maintenance of academy information databases and filing systems relating to pupils, ensuring confidentiality is observed at all times and records are accurate and up to date.
- To assist academy staff in all aspects of academy life, including contacting parents and pupils where necessary.
- To provide general administrative support to the academy as required, including preparation of documentation, and administrative duties relating to specific areas such as academy calendar maintenance, extra-curricular activities, school trips, sch



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