Marketing & Communications Coordinator

2 weeks ago

Newcastle upon Tyne, United Kingdom Newcastle University Full time

Newcastle University is a world-class UK University, advancing knowledge, providing creative solutions and solving global problems. Newcastle University in Singapore has been providing top-quality degrees in Singapore for over a decade and have graduated more than 1,000 students. We deliver jointly awarded undergraduate Newcastle University degrees with Singapore Institute of Technology in chemical engineering, electrical power engineering, marine engineering, offshore engineering and naval architecture, and mechanical design and manufacturing engineering. At Newcastle Research and Innovation Institute, we provide postgraduate education and training with MScs in Electrical Power Engineering, Energy and Sustainability, Marine Technology and Process Safety and Risk Management as well as research degrees (PhD, MPhil). Attracting and retaining staff of the highest calibre is our priority.

**Salary**: £28,929 - £29,762, with progression to £32,411 per annum

**Closing Date**: 16 July 2023

The Role

We are delighted to advertise this exciting opportunity for a highly motivated and enthusiastic individual to join our Marketing Team.

The post holder will create, co-ordinate and deliver a wide range of high-quality marketing and digital communication materials for a range of audiences, as part of the Accommodation Services’ and Hospitality and Commercial Services’ marketing strategy. Based within the central marketing team, the post holder will work across both Services, as part of a team responsible for the development, implementation and management of the University’s marketing plans. Responsible for campaign overview, they will work in collaboration with channel delivery teams to prepare and execute campaigns based on market insight, and report on their effectiveness.

For more information about the Accommodation Service and Catering, please visit our web pages.

There are 2 positions available. One position is Open Ended and one is 12 month fixed term to cover a secondment

Key Accountabilities
- The development, implementation and management of a range of marketing and communications campaigns and activities to enable Accommodation Services and Hospitality and Commercial Services to achieve their strategic objectives.
- Responsible for working with internal delivery teams and external suppliers to deliver digital and printed marketing materials.
- Working with key stakeholders, develop and deliver an integrated marketing and communications calendar in order to support key activities across Accommodation Services and Hospitality and Commercial Services.
- Content planning and copywriting for a wide range of stakeholders, including prospective applicants, current students, staff and visitors across all channels, including web content editing and printed materials.
- Plan, develop, publish and manage content across a range of social media for Accommodation and Hospitality, including Facebook and Twitter, including responding to online enquiries and conversations in a timely and appropriate manner, including liaising with colleagues where relevant.
- Working with internal and external stakeholders, co-ordinate a range of surveys and market research activities to inform key decision-making.

The Person

Knowledge, Skills and Experience
- Excellent communication and presentation skills, both oral and written
- Substantial digital and print copywriting experience and experience of writing / producing publicity and marketing materials, preferably in a higher education context
- Proof-reading skills and exceptional attention to detail
- Able to communicate effectively with a range of stakeholders
- Excellent project management skills
- Initiative and a creative approach to problem solving and strategic development
- Analytical and evaluative skills
- Excellent interpersonal and teamwork skills
- Excellent time management skills and administrative skills
- IT/Web skills
- Familiarity with use of online content management systems
- Awareness and understanding of issues relating to design

Attributes and Behaviour
- Comes forward with new ideas and concepts, willing to experiment, enterprising in approach
- Uses clear, concise and accurate communication, tailoring the approach accordingly and encouraging a two way communication process
- Plans workload and tasks in a systematic way, ensures that all activities are completed on time
- Gets involved with team tasks and is willing to help others and share workloads
- Works continuously towards achieving success through understanding and meeting or exceeding the expectations of the area, the University, students, colleagues and other stakeholders

**Qualifications**:

- Degree or equivalent level qualification

Desirable
- Chartered Institute of Marketing qualification or other relevant professional marketing qualification

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide

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