Receptionist and Administrator

**How you'll make a difference**:
***

The Skills Hub is a new initiative based in the heart of the community in Kings Chase Shopping Centre. It has been created to welcome members of the community into an environment that is focused on developing their skills and readiness for employment.

You will be key to their success, welcoming learners and visitors to the hub and ensuring that they are appropriately directed, creating a professional and welcoming environment in which to learn.

**What will you be doing?**
- You will support and direct users to access learning and other resources to develop their skills, assisting with any queries.
- It will be key for you to assist in the day to day running of the hub, including making bookings for the available space, ensuring rooms are set up for use and the appropriate resources are available for users.
- It will be your responsibility to open and/or close the hub as well as general office duties and administrative tasks.
- You are responsible for ensuring users have a positive experience and feel welcomed at the hub, reflecting the Council values.

**What we need from you**:
***
- You will hold a minimum of GCSE (Grade 4 or above) in English and Mathematics or their equivalent (for example Level 2 Functional Skills qualifications).
- As this is a public facing role, you should have strong interpersonal skills with relevant experience in dealing with customers.
- You will be a confident user of information technology and have experience of the Microsoft Office suite (including Outlook, Word, Excel and Power point software).
- Ideally you will hold a Level 2 qualification in Information, Advice and Guidance

Please note that due to the nature of this role it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained for this post.

This is a Limited Term Contract for a period of 12 months working 29.6 hours per week (0.8 full time equivalent) salary will be pro rata to hours worked.

You will work on a rota basis ensuring cover when the hub is open

Mon -Thurs 9.30-18.00

Friday 9.30 -16.00

Saturday 9.00 - 12.00

**How a career at South Gloucestershire Council is different**:
***
- We know our team work best when they have balance in their lives and we offer genuine** flexibility** to help them achieve that **work/life balance**.
- We are **committed to safeguarding** and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.
- As part of our benefits package you will receive **generous annual leave** (pro rata), employee **wellbeing support** and you will have access to a range of **staff discounts**, including eye tests, travel, shopping and leisure activities

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of
- We're working with the most vulnerable in our community to help them achieve what they want in life
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

**Salary From**:

- £21,575

**Salary To**:

- £21,968

**Hours per week**:

- 29.6

**Vacancy type**:

- LTC

**Location**:

- Kingswood

**Team**:

- Education, Learning and Skills

**Advertising End Date**:

- 29 Jan 2023