Night Receptionist
3 weeks ago
**About us**
two small family owned boutique hotels located in South East London.
We are ONE FAMILY ONE HOTEL BRAND
We are BUILT ON INTEGRITY, TRUST AND PASSION FOR WHAT WE DO
We GO THE EXTRA MILE
We BEND OVER BACKWARDS TO HELP EACH OTHER
We ARE TEAM PLAYERS
We ARE WARM, FRIENDLY, COURTEOUS & HELPFUL
We ARE SMART AND PRESENTABLE
Our STRENGTH IS IN THE DETAILS
Our DIVERSITY MAKES US STRONGER AND GIVES US AN EDGE
Our CUSTOMERS BUSINESS IS OUR BUSINESS
**Responsibilities**:
- Take phone messages and answer queries.
- Greet and guide guests.
- Resolve conflicts and complaints.
- Answer questions from guests and provide information as needed.
- Ensure that security standards are met and maintained for both hotels.
- Maintain a clean and safe environment for staff members and guests.
**Salary**: From £11.00 per hour
**Benefits**:
- Company pension
Schedule:
- 8 hour shift
- Night shift
Supplemental pay types:
- Tips
Work Location: One location
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