Night Receptionist

2 weeks ago


South West London, United Kingdom Holiday Inn Express, Wimbledon South Full time

A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
**What will I be doing?**

As Night Receptionist, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Night Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
- Ensure that the team is kept fully aware of any relevant feedback from guests
- Demonstrate a high level of customer service at all times
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
- Assist other departments, as necessary
- Layout breakfast buffet and prepare breakfast

**What are we looking for?**

Night Receptionists are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a customer-focused industry
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
- Flexibility to work night shifts

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in cash handling

**If you are looking for a rewarding challenge please forward your CV.**

Part-time or full time hours are available

**Job Types**: Full-time, Permanent

**Salary**: From £11.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme


  • Night Receptionist

    4 days ago


    London, United Kingdom YOTEL London City Full time

    We are looking for someone to join our **Mission Control Crew Nights team** (our name for Reception). **A little about the role** The role of **Night Mission Control Crew** (Night Receptionist) working at YOTEL is one of continued development and never a dull shift! You will get to interact with our great guests, making sure their stay at YOTEL is seamless...

  • Night Receptionist

    7 days ago


    London, United Kingdom The Ned Full time

    **Night Receptionist**: The front face of The Ned, our Front Office team are welcoming, warm creating a true home away from home experience. We are looking for an experienced and passionate Hotel Night Receptionist to deliver exceptional guest service from check-in to check-out and throughout the guest journey. You will have exceptional people skills, be...

  • Night Receptionist

    4 days ago


    London, United Kingdom Language Recruitment Services Ltd Full time

    **Night Receptionist** **Salary: £28k per annum DOE** **Permanent - Night shift** **Location: City - Stunning Building** **Ref: SM0202370** Our client, an international property company based in central London is currently recruiting for **Front of house night reception staff** for this exclusive building, to meet and greet their important guests and...

  • Night Receptionist

    6 days ago


    London, United Kingdom Front of House Operations Full time

    **_Become a Londoner _** - Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals...

  • Night Receptionist

    3 weeks ago


    London, United Kingdom Safestay Full time

    As a **Night** **receptionist your** nights will include anything from, managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup **What skill you...

  • Night Receptionist

    Found in: Jooble UK C2 - 4 days ago


    London, United Kingdom Ascott Hospitality Management UK Ltd. Full time

    Night Receptionist to become part of our Front Office Team at Night shifts are 11pm to 7.30am. Night Receptionist , you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Manage night operations by checking arrivals and...

  • Night Receptionist

    5 days ago


    London, United Kingdom Ascott Hospitality Management UK Ltd. Full time

    Night Receptionist to become part of our Front Office Team at Night shifts are 11pm to 7.30am. Night Receptionist , you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Manage night operations by checking arrivals and...

  • Night Receptionist

    4 days ago


    London, United Kingdom Edwardian Hotels London Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...


  • London, United Kingdom Hostelle London Full time

    Hostelle London is looking for 2 part-time receptionist for the night shift! The receptionist will be doing the following tasks: - Check-in guests - Check-out guests - Answer phone calls - Helping our guests with difficulties or questions - Keeping a tidy work space and area for the guests Flexible in work hours/days Thinking out of the box if...


  • London, United Kingdom The Celtic Hotel Full time

    The Celtic Hotel has been established over 80 years; and we have over the many decades generated great trust and affection from a very loyal base of returning and new clients. Our enthusiastic spirit of hospitality, courtesy, and helpfulness are fundamental to the way we host all our guests. As a hotel night receptionist at the Celtic Hotel, you will be...

  • Night Receptionist

    1 day ago


    London, United Kingdom Citadines Holborn-Covent Garden London Full time

    Citadines offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guest’s lifestyle and needs. Our properties pride themselves with their prime locations in major destinations worldwide. London offers five Citadines serviced apartment hotel residences in Holborn,...


  • London, United Kingdom Frasers Hospitality Full time

    **NIGHT RECEPTIONIST, FRASER SUITES** **Rate of Pay / Hours** **Type of Contract** **Location** Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa and Europe. With over 23,600 rooms worldwide, we aim...


  • London, United Kingdom Frasers Hospitality Full time

    **NIGHT RECEPTIONIST, PARK INTERNATIONAL HOTEL** **£24,440 Per Annum, 40 Hours + Generous Company Benefits** **Permanent Contract** **Park International London** Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle...


  • London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists for night shifts (some days included) to join the friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly and Victorian Line). You will be required to work in the Hotel's bright, clean and modern reception area...

  • Night Receptionist

    3 weeks ago


    London, United Kingdom Melia London Kensington Full time

    **_Be our star, join us and create your own successful story _** We are currently looking for a **Night Receptionist **to join our** Night team**. **Meliá White House Hotel NW1 3UP** **ME London WC2R 1HA.** **Meliá Kensington London **S**W7 4PE** **_ Our Benefits Package Includes:_** - ** Competitive salary (discussed at the interview)**: - **...


  • London, United Kingdom Crestfield hotel & Angus hotel Full time

    Hotel Night Receptionist required for busy budget family managed hotels near Kings Cross, WC1, London. We are looking for smartly presented individuals that are looking for long term, full time and permanent employment and are prepared to work in a busy environment. We offer, once training has been completed, **12h night shifts**. Usual Shifts 7pm-7am 2-4...


  • London, United Kingdom Edwardian Hotels London Full time

    **Join the UK’s most dynamic collection of hotels and restaurants** At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our...


  • London, United Kingdom Queens Hotel Ltd Full time

    Queens Hotel are currently looking for receptionists for night shifts (some days included) to join the friendly and welcoming team. The Queens hotel is a privately owned hotel which is situated minutes walk away from the Finsbury Park Station (Piccadilly and Victorian Line). You will be required to work in the Hotel's bright, clean and modern reception area...


  • London, United Kingdom Frasers Hospitality Full time

    NIGHT RECEPTIONIST, FRASER SUITES £24,440 Per Annum, 40 Hours  Permanent Contract Queens gate Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa and Europe. With over 23,600 rooms worldwide, we aim...

  • Night Receptionist

    3 weeks ago


    South Kensington, United Kingdom Reception Full time

    **“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...