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New Openings Trainer

7 months ago

London, United Kingdom Sessions Full time

**NEW OPENINGS TRAINER (Franchise) - OPERATIONS TEAM**
**up to £40,000 + Bonus + Share Options**
**London Based (Victoria Station) with travel and some remote work**

**WHO ARE SESSIONS?**:

- A growth platform for original food brands & experiences. _
- Creators in food.
- Challengers in brand development.
- Leaders in licensing.
- Disruptors in franchise.
- Originals, in everything.

Founded in 2020, we’re on a mission to bring non-stop
originality to every kitchen and food lovers across the UK.

Sessions’ brand portfolio includes UK crowd favourites such as SoBe Burger, Little Bao Boy, Backyard Chicken and Kenny Tutt’s Patty Guy, and extends to partnerships with internationally acclaimed brands including Ivan Ramen.

Sessions has launched and scaled 10 food brands, partnered with 300+ licensee kitchens, and has delivered over 3 million orders. Sessions is reinventing food.

Sessions is led by former executives from Deliveroo, Brewdog and Soho House and is backed by industry leading investors Imbiba and Guinness Ventures.

**‍️ We are Agile - **We are customer-obsessed and adapt as needed to meet their needs
**We are Ambitious - **We aim to not only discover but create on-trend brands and are excited by the work required to become a tastemaker brand
**We are Fun - **We keep playfulness at the centre of our culture so that we can deliver on the very serious business of keeping food fun
**We are data-driven - **We don't make assumptions based on what has always been done and instead focus on what the data tells us should be done
- Our benefits list got too long and we had to move it to the bottom _

**ABOUT THE ROLE**:
A Trainer for the Franchise department will work closely with the Operations Manager and Franchise Director to give our franchise partners and their teams the best chance of success upon opening the sites and ongoing operational training support.

The Trainer will be working across a variety of brands from our portfolio including SoBe Burger, Little Bao Boy and Ivan Ramen.

**WHAT WILL YOU DO?**
- You will frequently travel across the UK to reach franchise locations
- You’ll be working across a portfolio of different brands and cuisines
- You will deliver brand training sessions to the kitchen teams as well as follow up training where needed
- You will deliver front of house and customer service training to the franchise teams including best practice and if appropriate, steps of service.
- You’ll train on not just the food, but the technology as well and help franchisees and their teams understand the success metrics
- You will also assist the Operations Manager in their auditing of sites against our company standards and site KPIs.
- You’ll work very closely with the Franchise Project Manager to plan appropriate training sessions.
- Support with creation of COGS, playbooks, par levels and supply chain sourcing when required
- Ensure food is prepared to the highest standard and in line with brand specifications
- Manage purchasing, delivery and stock to ensure that all appropriate ingredients are available for both training and launch of brands
- To understand and comply with statutory health, hygiene, safety, quality standards and more such as COSHH and HACCP ensuring all tasks are carried out in accordance with these standards
- To support the sessions operations and wider teams where required
Any other reasonable requirements
**REQUIRMENTS**:

- Experience in training within the hospitality/QSR sector
- Experience with new openings
- Highly organised and high standards
- Confident with building professional relationships quickly
- Enjoy travelling across the UK and accept that on occasion there may be a need to work evening, weekends or a flexible rota schedule
- Charismatic and energetic with a passion for food
- Expert level of English language
- Right to work in the UK

**BENEFITS**_ - What Sessions can offer you_

**Financial Wellbeing**:
**_ Bonus Scheme - _**All Sessions headquarters employees are given OKRs, understand exactly what is expected of you to reach your 6 month bonus.
**_Share Options_** - Receive an amount of share options for Sessions upon passing probation
***_Pay day on demand -_** Choose a payday that suits you best, with the ability to transfer salary for days already worked whenever you like.
**_Expense card -_** Don't find yourself short whilst waiting for expenses to be paid, the majority of our headquarters staff will be given their own Soldo company card.
**_Mortgage Benefit_** - Help for first time buyers, Free Broker fees, AI Mortgage Tracker
**_Save Money on Bills Benefit_** - Using Nous, money saving experts

**Social, Mental & Physical Wellbeing**:
**_Hybrid Working_** - **We offer the option for work from home days for most head office roles.
**_Holidays - _**We offer 25 days holiday + bank holidays, celebrate different bank holidays? fine by us Let us know and we'll distribute them as suits you best
**‍️**_Preventative Healthcare -