Medical Receptionist

2 months ago


Lytham St Annes, United Kingdom Fernbank Surgery Full time

**About us**

Fernbank Surgery is a busy practice which is made up of a team of 4 very versatile partners, who are supported by a host of salaried GPs, ANPs, Clinical Pharmacists, practice nurses, health care assistants, phlebotomists, a management team and a pillar of administration and reception staff members. We are a close knit team that is able to work together efficiently and effectively to ensure that our patients receive an exemplary level of care and service from all that are part of team Fernbank.

**Job summary**

An exciting opportunity has arisen for a highly motivated individual to become part of a forward thinking, dynamic and friendly practice located on the Fylde Coast.

This position would involve working within our established reception team. The reception team work extremely hard to ensure that patients have a positive experience when they make contact with the practice and we are seeking an individual who will be able to further enhance this team.

The position will be for 27 hours a week and will involve working Monday to Friday. Receptionists work a shift pattern of: 07:45 - 13:15 and 13:00 - 18:30. Shift patterns for this position will be discussed at interview.

**Main duties of the job**

We are looking to expand our current reception team with an enthusiastic and committed individual who can demonstrate excellent communication and interpersonal skills and work effectively as part of a team.

This position will suit an organised person who thrives in a fast passed environment. As a patient facing member of the team you must be confident, polite and personable at all times whilst meeting with patients.

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multi-disciplinary team members and external agencies such as secondary care and community service providers.

**Responsibilities**:

- Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure administrative procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery, including,Arranging ambulance bookings
- Relay of GP advice and test results to patientsLiaison with external organisations as required
- Enter requests for home visits into the visit book, ensuring careful recording of all relevant details and where necessary refer to the on call Doctor.
- Action prescription requests and pass queries to the pharmacy team, ensuring repeat prescriptions are ready for collection by the patient within 48 hours.
- Accept test samples from patients and deal with accordingly
- Enter patient information onto the computer, using the relevant code where necessary.
- Maintain adequate stationery stocks within the reception, office and consulting rooms.
- Patient notes and correspondence:

- Retrieve and re-file records as required,
- Ensure correspondence, reports, results etc are filed or scanned promptly and in the correct file/record, ensuring that all recent correspondence is available when patients are seen.

Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.

**Premises**:

- Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
- When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated.
- Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager.

**Confidentiality**:

- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patient


  • Medical Receptionist

    4 weeks ago


    Lytham St. Annes, United Kingdom SHR Full time

    We are currently looking for a **Medical Receptionist **to work within our **GP Private Clinic** based in **Lytham St. Annes** for the following: **Salary**: £20,000 - £25,000k **Benefits**: Private Healthcare, Gym membership, Regular Team Events This is a very exclusive position, as it is a private clinic the patients will be paying for consultations,...

  • Medical Receptionist

    1 month ago


    St. Columb, United Kingdom Petroc Group Practice Full time

    **Receptionist /Administrative Role** Are you looking for a new challenge? Job security? A chance to help make a difference to the local community? The role of medical receptionist is highly demanding, we are looking for someone who is confident, great at multi-tasking and can communicate effectively in a busy environment. The Main duties of the job...

  • Medical Receptionist

    1 month ago


    St. Columb, United Kingdom Petroc Group Practice Full time

    **Receptionist /Administrative Role** **Full Time/ Part Time** Are you looking for a new challenge? Job security? A chance to help make a difference to the local community? The role of medical receptionist is highly demanding, we are looking for someone who is confident, great at multi-tasking and can communicate effectively in a busy environment. The...


  • Lytham St. Annes, United Kingdom Ansdell Medical Centre Full time

    Ansdell Medical Centre is a busy, 11,000+ patient practice in lovely Lytham St Annes and due to expansion, we are looking for a fun, friendly and focused individual to join our Reception team on a full time, permanent basis. You will be responsible for undertaking a wide range of Reception duties and the provision of general support to the multidisciplinary...


  • St Helens, United Kingdom Primary Care 24 Full time

    Primary Care 24 (PC24) is a not-for-profit healthcare social enterprise established in 2004, delivering NHS contracts. Our surplus is re-invested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and...


  • St Helens, United Kingdom Central Surgery St Helens Full time

    To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central...


  • Lytham St. Annes, United Kingdom Sustainable Energy First Full time

    Sustainable Energy First is one of the UK’s Top 10 consultants to work for 2021, and the UK's leading energy consultancy providing energy services to some of the world's largest organisations. Sustainable Energy First is proud to optimise energy sustainably, reduce carbon effectively and save our clients operational costs. We create meaningful value...

  • Medical Receptionist

    1 month ago


    St Helens, United Kingdom Central Surgery St Helens Full time

    To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central...

  • Medical Receptionist

    1 month ago


    St Helens, United Kingdom Central Surgery St Helens Full time

    To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central...

  • Medical Receptionist

    1 month ago


    St Helens, United Kingdom Central Surgery St Helens Full time

    To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central...


  • St Ives, United Kingdom Dynamo Healthcare Training Ltd Full time

    GP Medical Receptionist Apprenticeship **We are looking for energetic and enthusiastic GP Medical Receptionists to join our hardworking team.** Ideally, we are looking for people with previous Receptionist/ Admin experience, although enthusiastic quick learners with transferrable experience should also apply You need to be flexible with the days and hours...


  • Bury St. Edmunds, United Kingdom MLB Dentysta Ltd Full time

    **Looking for an interesting job? Join our team!** MLB Medical and Dental Care is currently looking for **Medical Receptionist** (~80-120h /month, work from Monday-Friday + every second weekend) in our private medical and dental clinic in Bury St Edmunds (IP32 7AZ, Suffolk). Full training provided, previous experience not required. **RECEPTIONIST** On this...


  • St Helens, United Kingdom St Helen Chamber Full time

    **Central Surgery is one of the local medical centres based in Lowe House HCRC in St Helens they are looking for an Apprentice Medical Receptionist/Administrative Assistant to join their team** **£240 per week - 30 hours** **Main duties & Responsibilities**: - Dealing with patient enquiries both by phone and face to face - Booking appointments and...

  • Receptionist

    1 month ago


    Bury St. Edmunds, United Kingdom Primary Care Careers Full time

    **About the Role**: Stanton Surgery is looking to recruit a friendly, reliable and enthusiastic receptionist to join our team on a full or part time basis, to act as the first point of contact for all patients and act as a focal point of communication between patients, doctors and other medical staff. You will adhere to the strictest confidentiality when...

  • Medical Receptionist

    1 month ago


    Lytham, United Kingdom Poplar house Surgery Full time

    Previous experience of working in a GP Surgery would be advantage, but training will be given. Flexibility to cover is essential. Main duties of the job Job responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice - Deal with all general enquiries, explain procedures and make new...


  • Lytham, United Kingdom Fernbank Surgery Full time

    To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required. To act as the...

  • Gp Receptionist

    1 month ago


    St. Asaph, United Kingdom Pen-Y-Bont surgery Full time

    **Company description** Pen-Y-Bont Surgery is a GP Practice situated alongside the river in St.Asaph. **Receptionist for busy GP Practice** Pen-Y-Bont Practice is a very busy GP surgery and we are looking to recruit a person who is team player with excellent people skills, has the ability to work under pressure and is able to multi-task. The successful...


  • Bury St. Edmunds, United Kingdom Angel Hill Surgery Full time

    **QUALIFICATIONS** No formal qualifications are required for this post. Experience within a receptionist role would be desirable. The successful applicant will be able to work under pressure, to cope in difficult situations, to adapt to change, be polite and courteous at all times and to work as a member of a team. **MAIN TASKS** As part of the Reception...

  • Receptionist

    4 weeks ago


    St Helens, United Kingdom SSP HEALTH Full time

    We are looking an experienced receptionist to join our friendly team at The Bowery Medical center. This role will be based at The Bowery Medical Centre. The shifts will be between 8am and 6.30pm on a weekly rota basis. As a member of frontline staff you will be the first point of contact for our service users and visitors. You will need to be...

  • Receptionist

    1 week ago


    St Albans, United Kingdom Optical Express Full time

    Job Title – Receptionist Location – St Albans Hours – 40 hours per week Salary – £24, per annum Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery...