Medical Receptionist

Previous experience of working in a GP Surgery would be advantage, but training will be given. Flexibility to cover is essential.

Main duties of the job

Job responsibilities:
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice
- Deal with all general enquiries, explain procedures and make new and follow-up appointments.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Enter patient information on to the computer as required.
- All staff has a responsibility with regard to safeguarding children and adults. This includes understanding relevant safeguarding policies and completing mandatory safeguarding training.
- Ensure that all new patients are registered onto the computer system promptly and accurately
- The post-holder should recognize the importance of effective communication within the team and will strive to:

- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize people’s needs for alternative methods of communication and respond accordingly

Overview of our organisation

We are a friendly GP practice with 7000 patients.

2 GP partners, 2 Practice Nurses, 2 Health care assistants, and 18 admin and reception staff.

**Job Types**: Part-time, Permanent

Hours:
Monday 12.00 - 18.30

Wednesday 8.00am -18.30pm

Friday 12.00pm - 18.30pm

**Job Types**: Part-time, Permanent
Part-time hours: 22.5 per week

**Salary**: £4.81-£10.00 per hour

Schedule:

- Monday to Friday
- Overtime

Work Location: One location

Reference ID: MM1 Reception 19