HR Administrator Apprentice

4 weeks ago

Canterbury, United Kingdom Canterbury City Council Full time

**Job Title: HR Administrator Apprentice**

**Apprenticeship Qualification: HR Support Level 3**

**WHO is it with?**

**Canterbury City Council**

**WHERE?**
- Council OfficesMilitary Road

Canterbury

CT1 1YW

**Working Hours**:
**Monday to Friday**

**9am - 5pm
**Weekly Hours**:
**37 hours per week (with a minimum of 7 hours dedicated to study).**

**Salary**:

- Year 1 = £19,101 per annumYear 2 = £21,489 per annum

**Reporting to**:

- Head of HR- About the Employer:
Canterbury City Council is a district council providing public services to the residents of Canterbury, Herne Bay and Whitstable and surrounding rural areas.

The council has approximately 500 staff working to deliver approximately 70 different services.

The council offices are in the centre of Canterbury.

Many council staff work virtually or a mixture of in the office and virtually.
- About the Team:
The HR team are currently 7 staff strong. The team provide HR services to both Canterbury City Council and Canenco (an environmental services company wholly owned by the council).

The apprentice will join our HR Officer team (currently 2 staff) where they will learn about all the administrative processes and corresponding policies and legislation that are required for the employment of staff.

Being part of the larger HR team, the apprentice will also have exposure to and be able to watch and see a variety of HR specialist activities being planned and delivered.

**About the Role (Brief Overview)**:

- An exciting opportunity has become available to join our team within HR. You will provide an administrative service for all aspects of the ‘employee lifecycle’ including, recruitment advertising, employee checks, variations to contracts of employment and advice on terms and conditions of employment to both managers and employees.**And Day to Day?. You will be Responsible for**:

- To carry out all administrative processing and transactional work relating to the ‘employee life cycle’ from recruitment to post-employment
- Processing of personal and sensitive employee information in a legally compliant manner using electronic systems
- Maintain data accuracy within the HR systems
- Produce reports based on employee data to meet the customer’s needs
- Provide where needed, facts and information to resolve general employment enquiries; for example; queries about recruitment, pay, terms and conditions of employment, annual leave and policies and procedures
- To assist the HR Officers on a daily basis working with them to ensure that work is prioritised to meet their needs
- Assist other members of the HR team to support project or case work
- Work with colleagues to constantly improve the employment experience for staff through sharing
- knowledge, skills and best practice and adopting these into your work

**Skills Required**:

- Communication skills- yes- Team working- Yes- IT Skills- Yes- Initiative- Yes- Attention to detail- Yes- Customer Care Skills- Yes- Organisation skills- Yes- Problem Solving Skills- Yes- Customer care skills- Yes- Administrative Skills- Yes- Problem Solving skills- Yes- Number Skills- Yes**_Other: _**
- Knowledge of the services delivered by Human Resources (Essential)
- Good level of IT skills using spreadsheets, producing formatted documents and adding content to presentations. (Essential)
- Able to communicate clearly and effectively both verbally and in writing (Essential)
- Processes data accurately (Essential)
- Ability to collaborate with colleagues to resolve problems and improve processes (Essential)
- Able to work effectively with colleagues who are not co-located (Desirable)
- Navigating and inputting data into a database holding personal and sensitive information (Desirable)

**_ Experience:_**
- Experience of working in a customer facing role & ability to demonstrate customer service skills (Essential)
- Experience of working in an environment where you don’t physically see colleagues or customers (Desirable)
- Experience of working in an office environment (Desirable)

**Qualifications**:

- Good standard of English and Maths Level 2 (GCSE grade 4-9 or equivalent) (Essential)
- Level 3 qualifications (A levels or equivalent) (Desirable)

**And the Long-Term Opportunities?**

**Company Benefits**:

- Generous annual leave (23 days plus bank holidays and 3 extra days at Christmas
- Option to buy additional leave
- Flexible work location
- Free parking at the main CCC offices
- Free park and ride into Canterbury to get to work or work business
- Cycle to work scheme
- Flexi Bus tickets
- Reduced train season ticket loans
- A contribution towards free eyesight tests and glasses
- Flexible working hours
- Local government pension scheme
- Access to free counselling, advice and webinars through our employee assistance programme
- Professional body membership fees where essential to employees role
- Flu jabs - Contribution to cost
- A free Canterbury Cathedral precincts pass

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