Regional Support Administrator
7 months ago
**Regional Support Administrator**
**Based out of Colten House in Ringwood, with regular travel across Dorset and Hampshire**
**Salary of £40,500 (inclusive of car allowance)**
**Introduction**
Our Administrators across the portfolio of 21 care homes play a key role as the front of the house, providing a warm welcome to all that visit. As the Regional Support Administrator, you will professionally support, develop, and coach our admin teams to provide a consistently high level of front-of-house service.
**About the job**
In this role, you will work closely with the Head of Care Home Services and Administration to recruit, train, and retain Senior Administrators and Administrators across all our homes, ensuring consistent delivery of excellent customer service and administration. Your responsibilities will include conducting regular support visits to our administrative teams, maintaining compliance through audits and reviews, and ensuring the reception areas of our homes meet our high standards. You will need a strong understanding of various administrative functions, including recruitment, customer service, staff training systems, and general administration duties, to effectively support our teams. Additionally, you will prepare reports and documents, conduct audits, and provide cover as administration support in any home as directed.
**About you**
**Additional information**
Health and safety compliance, adherence to company policies and procedures, and maintaining confidentiality are also key aspects of this position. You will play a important role in upholding our company values and standards, ensuring professionalism at all times.
**About Us**
We’re an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to to our amazing people and our focus on keeping the resident at the heart of everything we do.
We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator.
If a career in elderly care is for you then you want to be part of the team at Colten Care.
**Additional Benefits**
Excellent inductions, training and ‘on the job’ support
Real career progression opportunities
Free on-site car park
Access to discounted gym membership
Annual pay review
Mileage allowance
Contributory pension scheme
Background checks at no cost to you
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