Test Lead

4 weeks ago

London, United Kingdom Royal Mail Group Full time

**Royal Mail and our evolving journey**

With a long and proud history, Royal Mail is one of the most visible and trusted brands in the UK. We keep people and businesses connected every hour of every day and we’re passionate about harnessing technology to deliver the best possible results for our customers.
Our business is thriving by continuously adapting and adopting advanced technology. We reach every delivery point in the UK and have over 30 million customer touch points per day. We have 165,000 employees, 80,000 PDA’s and 25,000 end IT users. We are in an exciting period of transformation with significant growth in parcel & packet volumes and online services and we’re focusing on investing in the security, technology, processes and people that are going to help us continue to achieve great things and grow our business.
We have the UK’s largest “Feet on the Street” network of over 85,000 postmen and women and the lowest reported carbon emissions per parcel of any major UK delivery company. We are committed to providing sustainable services as we deliver against our environmental ambitions. We are investing in technologies such as electric vehicles and drones.

The RMG Technology team are influencing and helping drive the changes across the business as new solutions and services and new ways of working are defined and delivered and we need talented, experienced people who can work at pace and scale to join us and help achieve our goals.

**Role: Test Lead**

**Job Purpose**

To provide test management (in all matters relating to testing quality assurance) for a project. Provide a robust testing function that will support RM to the extent necessary in making any decisions whether to sign off solutions or not as requested by either program or portfolio test manager.

**Key Accountabilities**
- Define and facilitate formal sign-off processes for projects of £1m - £3M.
- Manage the execution of the testing including; Unit, System Integration, User Acceptance, Pre-Production, Regression, and Operational and Functional Acceptance test.
- Liaise with technical architects and technical leads for required planning, execution and evaluation of the testing.
- Understand the high level E2E business and technical requirements and intended implementation.
- Work with different internal technical groups and vendors to ensure sufficient test coverage and quality.
- Act as single point of contact for the quality of the project at any given stage.
- Coordinate and arrange necessary test resources and infrastructure for testing where applicable.
- Ensure projects testing is conducted in line with the in-house methodology.
- Supports scoping and estimation of effort for each user story added to the Product backlog.
- Identify new opportunities for test automation. Design and create automated test scripts wherever possible

**Key Dimensions**
- Operates within a project/programme structure.
- Meets required utilisation targets.
- Ability to work with demanding internal client base and complex external supplier base.
- Appreciation of how policies and governance are applied to delivery of the project/programme.
- Line management of a small team, 2-3 direct reports. Ability to work with demanding internal client base and complex external supplier base. Appreciation of how policies and governance are applied to delivery of the project/programme.

Scales of impact (team, function, division, group wide)
- Team.

Team size
- Management of flex resources when required

**Key Skills and Experience**

Key Skills
- A strong knowledge of testing methodologies, industry standards, and tools. Core Agile and waterfall project management skills: planning, estimating, issue & risk management, reporting, co-ordination of resources, and financial management
- Exposure to commercial awareness
- Ability to mentor and support less experienced test resources.
- Experience of working with collaboration tools such as Jira and Confluence
- Agile training/qualifications or experience incl. Scrum, Kanban and Test-Driven Development
- Experience of going through the transformation from Waterfall to Agile delivery methodologies

Experience
- A minimum of 3 years test management on large integration projects, with a minimum of 7 years overall testing experience

**Qualifications**:

- Technology based higher education or above
- Formal certification (e.g. ISEB) would be advantageous
- Certified Agile Tester (e.g. CAT) would be advantageous

**Location
- London, Chesterfield, Milton Keynes,**

**TECH YOU’D NEVER EXPECT**

We’re evolving, transforming, and working together to innovate and provide a service our customers can trust and recommend. This is tech you’d never expect from Royal Mail pushing the boundaries and delivering a First-Class delivery service.

We are happy to support flexible working and would welcome having a conversation with you about how we could support your needs.

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