Head of Department- Court of Protection

2 weeks ago

Liverpool, United Kingdom Fletchers Solicitors Full time

**Head of Department
- Court of Protection***

**Location: The role will be hybrid with visits to all office locations.**

The role will be to lead and develop the Court of Protection & Private Client team to meet the needs of our clients and deliver Fletchers strategies and plans for the department.

**About Fletchers Solicitors**:
Fletchers is a rapidly growing law firm specialising in personal injury, clinical negligence and court of protection law. We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds, Southport, Bolton and Cambridge although many of our colleagues work from home as Fletchers offers hybrid working. We offer a great work life balance, fabulous benefits, apprenticeships, and internal progression, around 10% of colleagues are currently working on apprenticeships or training contracts - more than ever before - and we are continuing to grow our L&D offering. We have a great culture and people that will support you and your goals.

**Main Responsibilities for the role**:

- Ensure that the team provides excellent client service
- Ensure that the team achieves their agreed performance targets by using consistent and clear leadership in the management of individuals KPIs
- Ensure the management of all client cases, in compliance with relevant external supervision requirements.
- Provide inspirational leadership to the Court of Protection & Private Client team including recruitment, motivation, training and supporting of team members as required
- Implement and monitor departmental plans to deliver Fletchers priorities and projects as we continue to grow.
- Support the budgeting process for Court of Protection & Private Client
- Lead the Court of Protection & Private Client department directly managing the departments operational needs working with our cost and finances team to manage all key reporting metrics.
- Coach, develop and support managers to achieve excellent people leadership practice
- To run a reduced load of circa. 25% of a full capacity numbers varying in value and technicality
- Liaising with clients, experts, barristers, third party solicitors, insurers and other experts as necessary.
- Dealing with all aspects of the lifecycle of the trust and deputyship matters.
- Ensuring all actions are completed in a timely fashion.
- Accurate time recording.
- Maintaining client files in good order in accordance with Lexcel and other quality assurance requirements.
- Delegate and supervise tasks to junior team members where

The above list is not exhaustive of all tasks, you will be required to adhere to firm responsibilities.
- Need to have required skills and experience to be appointed as a Director of the Trust Corporation and be a qualified Solicitor
- Experience of successfully leading a Court of Protection Team
- Experience of running a wide variety of Deputyship and Trust matters
- Ability to deliver excellent client service
- A good understanding of how to deliver and grow team productivity
- Experience of coaching and supporting other lawyers and managers
- Forming and maintaining positive relationships with both internal and external stakeholders
- Ability to role model good practice leadership
- Technology literate, with the ability to use technology to enhance legal services
- Excellent interpersonal skills, with the ability to form positive working relationships with a wide variety of team members
- Strong analytical skills

**In return Fletchers can offer**:

- Competitive salary
- 35 hours working week
- 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some Dental, optical and other medical expenses
- Enhanced company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events (check out Fletchers Group on LinkedIn)
- Monthly voucher awards

**So much has happened in the last year at Fletchers**:

- We became Fletchers Group following several acquisitions and have big plans for more growth.
- We offered legal colleagues more training contracts than ever before.
- Retained excellent rankings with both The Legal 500 and Chambers & Partners
- We opened 2 new office locations in Leeds and Liverpool (alongside Southport, Bolton, Cambridge & Manchester)
- We launched our first ever Associate and Partner programmes for senior lawyers.
- We launched the Fletchers Foundation charity to support injured people.

Thats just to name a few, check out our website for more:

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