Plant Area Team Leader

6 months ago

Brecon, United Kingdom Old Railway Line Garden Centre Full time

In recent years the plant area has grown, both as a footprint and number of team members. Therefore, we are adding a ‘team leader’ role to support the Plant Area Manager with the day to day running of the department.

Management experience isn’t essential as training and support will be offered. We are looking for a motivated, driven and ambitious individual looking for an opportunity to progress within the business. An understanding of the importance of an efficient, organised and creative team is essential.

**Key Duties**
- To support the Plant Area Manager in the management of the day to day operations of the plant area ensuring the highest levels of housekeeping and customer service at all times.
- Assisting in team management through excellent communication, motivating and developing team members.
- Hands on plant maintenance, high quality plant merchandising and coordination of stock and POS.
- Work with other departments within the garden centre to provide a cohesive feel for customers through department integration.
- To deliver inspiring, commercial and current displays/theatre in a timely and organised approach.
- Assisting in co-ordinating Summer watering scheme with plant area team.
- Serve customers with confidence and in a friendly, conversational manor.
- Respond directly to customers, delivering our award-winning level of customer service.
- To maintain high standards of cleanliness and a safe working environment in all areas.

The key duties list is not exhaustive we require you to be flexible and carry out tasks according to the requirements of the company.

**Requirements**:

- Applicants should be pleasant and self-motivated, experience of working in a similar role is preferred.
- A good knowledge of plants and gardening is preferable to be able to interact with and advise customers throughout the day.
- We require you to work bank holidays and weekends on a rota basis.
- Good customer skills and the ability to deal with the public.
- Able to communicate with colleagues, management and the public in the shop and over the phone.
- Well presented.
- Reliability and punctuality are essential.
- Lifting and manual work will be required.

**Working with**
- You will be part of a hard-working team, so we require you to be able to work closely with others.
- Report to the Plant Area Manager and Senior Management Team.

**Rewards and Benefits**
- Health insurance.
- Team events.
- Long service incentives.
- Monthly & annual employee awards.
- Staff discounts.
- Holiday entitlement.
- Training will be assessed and delivered as required.

**Working Hours**:
8.30am-5:30pm (or until duties have been completed), 4 Days per week (plus occasional evening events) Alternate weekend work required.
- **Working at the Old Railway Line Garden Centre**_

**About Us**:
The Old Railway Line Garden Centre is a family-run, independent haven that blends a Garden Centre, Farm Shop, and Restaurant. Our offerings encompass the finest gardening, home, and outdoor living products alongside delectable locally produced food and beverages. Nestled at the base of the Black Mountains, with picturesque views of the Brecon Beacons and the Radnorshire Hills, we're located in the heart of the scenic Wye Valley.
- **Our Mission & Values**:_

A family run destination for all. We are passionate about plants, people and the planet. Growing ideas through an inspiring, personal and enjoyable retail experience.

**Family**
- The Old Railway Line family is a passionate team, all working towards the same mission and values.
- A family run, independent business creating a retail space to promote wellbeing.
- Supporting our team to succeed & achieve their goals.
- We see our customers as our extended family, who play an integral part in our growth & success.

**Community**
- To be an integral part of our local community.
- Supporting local groups & schools with projects.
- Raising money for local & national charities.
- We promote mutual support with other local businesses.

**Sustainability**
- We are passionate and proactive in reducing our impact on the environment.
- We love to promote the benefits of gardening on the planet.
- We consider environmental factors when choosing suppliers, products and planning future projects. Passionate
- We are passionate about plants, gardening & excellent customer service.
- We enjoy creating a 'wow' experience that inspires our customers.
- We love horticulture & collaborate with other Garden Centres and industry groups to enhance our customer experience.

**Knowledgeable**
- We love to share information about plants, gardening and all products we stock.
- We invest in training our team to be experts.
- We encourage team members to pass on knowledge and experience to others.
- We are known for our helpful, experienced team who are always happy to offer help and advice.

If you're seeking a fulfilling career in an environment that mirrors our mission and values, the Old Railway Line Garden Cen

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