Senior Employment Retention Adviser

5 months ago

Bury St Edmunds, United Kingdom Shaw Trust Full time

“Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

Shaw Trust’s Retention Services sit within our Community Health & Wellbeing division and is a growing part of the business and our wider employment support offer to our beneficiaries.
We work in partnership with mental health clinical teams, GP practices and other referral partners who refer clients that are currently in employment but are experiencing difficulties in the workplace and require assistance to help them return to work, remain in work or find new employment.

This is an EAs in Talking Therapies role, which is a national initiative offering patients with low mood, anxiety and depression, a combined package of therapeutic and employment support. We deliver an EAs in Talking Therapies service in partnership with the Wellbeing Talking Therapies service, which is part of Norfolk and Suffolk Foundation Trust. There are two sites in the Suffolk region located in Bury St Edmunds and Ipswich. In line with the EAs in Talking Therapies model, we offer employment support and are embedded within the Suffolk Wellbeing service, who provide the clinical aspect of support. This post is predominantly home-based but there will be the occasional need for travel within Suffolk for meetings, presentations or staff wellbeing away days.

We need a Senior Employment Retention Adviser to provide highly effective support to individuals guide them on their journey to returning, remaining or finding new employment while also supporting them to improve their health and wellbeing.

The Senior Employment Retention Adviser (SERA) role will manage a team of Employment Retention Advisers (ERA) providing supervision, training, caseload management, and role modelling best practice approaches to job retention. The SERA will play a pivotal role in managing a high-quality service that meets the exacting standards of our commissioners and delivers positive outcomes for service users.

Providing vision and direction, you will lead the development of our network of relationships, building capacity and ensuring the success of our job retention services across all providers. Making sure our clients receive the best service to meet their needs, you will be comfortable in managing contracts against our agreed service objectives and performance outcomes. Uppermost in your mind, will be building strong collaborative working relationships in your community with our partners.
Working with the Programme Manager, you will be responsible for monitoring and analysing delivery network performance, building service capability, capacity and quality. You will also provide skilful relationship management ensuring positive and productive relationships are maintained.
An ability to champion and embrace change is essential. An understanding of how the development of community-based services and the integration of health and social care impacts the lives of people with mental health challenges would be advantageous.

**Essential**:
**You will have**:
Experience of managing a team and performance management
procedures

Relevant experience providing case management support to a caseload
of clients with health and/or employment related barriers

Understanding of the practical impact of common health conditions on an
individual’s ability to work

Download the Job Description for full details.

**Location**:
Home based

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:
25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday

2 days paid volunteering leave each year

An enhanced pension scheme after 6 months

Life Assurance at 3 times your annual salary rate

Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes

Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)

Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Join a diverse and inclusive organisation

Shaw

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