T&c Supervisor

6 months ago


Swindon, United Kingdom Openwork Full time

**The opportunity**: To deliver the 2plan T&C scheme across the company and ensure that the T&C processes are working as expected by the scheme.

The role holder is responsible for the supervision of individual self-employed Financial Advisers within 2plan to ensure competence is both achieved and maintained via various mechanisms and a range of feedback and coaching activities. This will include one to ones, roleplays and testing as well as supporting Advisers with a range of queries they may have.

The role is desk-based and the majority of supervision is delivered from Head Office to advisers across the UK, based in either their homes or offices.

**The benefits**:
TBC

**Key accountabilities**:

- Assessing new Pre Approval cases against 2plan Business Standards and agreeing these cases as appropriate
- Contacting clients when required
- Completion of one to ones as required, and the ability to analyse KPI data provided for one to ones
- Completion of annual role-plays
- Ensuring Adviser records are kept up to date
- Assisting with Adviser Induction Courses
- Assisting with 2plan field-based regional meetings and other 2plan events such as conference
- Supervising Advisers through the initial and ongoing stages of T&C scheme, via coaching and formal one to ones
- Supervision of Trainee Advisers, which will include client contact and field
- based work
- Other compliance work as the business dictates, i.e. procedures, AML, training team and Advisers
- Answering Regulatory Helpline queries such as financial planning, technical, product and T&C related queries
- Proactively identifying trends and feeding continuous improvement
- Identifying and building relationships with key contacts (both internally and externally) and providing advice and guidance as required
- Promotion of team work within the T&C Team

**What will you need to succeed?**:

- Ideally at least 3 years’ experience within a financial services organisation in a previous T&C role and Level 4 diploma qualified. Working towards higher level industry qualifications such as Chartered is advantageous and support will be provided for further study.
- Desirable - Holds supervisory qualification H15 or J07
- Would be expected to pass the relevant 2plan internal staff tests and the Anti Money Laundering test.
- Knowledge of the following areas is essential
- COBS, ICOB and MCOB product and sales process
- TCF
- Data Protection
- FCA and regulatory requirements
- Anti Money Laundering
- Good financial planning and technical knowledge
- Coaching and feedback skills
- Ability to build rapport
- Strong telephone manner
- Strong organisation skills
- Good understanding of risk
- Ability to work on multiple tasks and projects
- Willing and able to develop wide skills and knowledge
- Good communication skills
- Desire to learn and develop
- Attention to detail
- Sound judgement
- Good problem solving
- Clear written skills
- Ability to remain calm under pressure

**Why us?**: TBC


  • T&c Supervisor

    6 months ago


    Swindon, United Kingdom Openwork Full time

    **The opportunity**: 2plan is on the lookout for a T&C Supervisor with a passion for excellence and a commitment to upholding our high standards. In this role, you will play a pivotal part in shaping the future of financial advice through diligent supervision and coaching. **The benefits**: - Salary - up to £42k DOE and quals - 1 Day a week in the office...


  • Swindon, United Kingdom Openwork UK Ltd Full time

    **This is a 12 month fixed term contract, hybrid role, based in our Swindon office, with the requirement to be in the office 2 days a week.** You will maintain and report on T&C related activities and licensing data. **The benefits**: - Salary - up to £30,000 - Bonus scheme - on target bonus - 7.5% - Pension scheme - contribute up to 5% of your salary...

  • Driver Supervisor

    1 month ago


    Swindon, United Kingdom T. Quality Ltd Full time €34,980

    Driver Supervisor £ 34,980.00 per annum plus bonuses (OTE circa £38k per annum) Monday to Friday Average 48 hours per week Swindon SN5 We are currently looking for a Driver Supervisor based at our Swindon Distribution Centre. You will work closely with the Swindon Distribution Centre management team to ensure the completion of next day deliveries...

  • Civils Supervisor

    6 months ago


    Swindon, United Kingdom Proactive Solutions Group Ltd Full time

    Civils Supervisor Civils Supervisor. A Swindon based energy firm need a Civils Supervisor to support the operational delivery of HV and LV installations for some of the UK’s biggest rollout of Electric Vehicle (EV), Renewables and I&C projects. You’ll be responsible for ongoing supervision of on and off site activities, day to day organisational running...


  • Swindon, United Kingdom A & M INSULATIONS LTD Full time

    **Job Title**:Installation Supervisor **Responsible To**:Depot Manager **Based At: Swindon Depot** **The Role**:Working as part of a growing team you will be responsible for the operational aspects of the Depot. **Main Duties / Responsibilities**: - Manage and motivate staff, recruit, train and develop installation Technicians. - Conducting technical...


  • Swindon, United Kingdom CV-Library Full time

    Cover Supervisor - January 2025 Are you a recent college graduate or contemplating a career towards education? Wanting to gain in classroom experience working as a Cover Supervisor and get a feel for teaching!? Consider joining us at Tradewind Recruitment as a Future Cover Supervisor for secondary schools in Swindon, starting from January on short- or...


  • Swindon, United Kingdom Tradewind Recruitment Full time

    Cover Supervisor - January 2025 Are you a recent college graduate or contemplating a career towards education? Wanting to gain in classroom experience working as a Cover Supervisor and get a feel for teaching!? Consider joining us at Tradewind Recruitment as a Future Cover Supervisor for secondary schools in Swindon, starting from January on short- or...

  • Cover Supervisor

    1 month ago


    Swindon, United Kingdom Academics Ltd Full time

    Are you looking to become a teacher? Are you looking to gain valuable classroom experience before undertaking teacher training? If so, this Cover Supervisor opportunity in Wootton Bassett is perfect for you! Academics LTD are working with numerous, excellent secondary schools in and around the Wootton Bassett area who are currently recruiting for Cover...


  • Swindon, Swindon, United Kingdom PiLON Ltd Full time

    Job Title: Construction Materials SupervisorAbout Us:PiLON Ltd is a leading construction company specialising in planned maintenance and refurbishments within the social housing sector. We are committed to delivering high-quality works and providing exceptional services to our clients.Job Description:The Construction Materials Supervisor plays a crucial role...


  • Swindon, United Kingdom WHSmith Full time

    **International Accounts Supervisor** **Based; Greenbridge, Swindon** **Competitive salary** At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. We now have an exciting opportunity for an **International Accounts Supervisor** to join our International...


  • Swindon, United Kingdom WHSmith Full time

    **International** **Accounts Supervisor** **Based; Greenbridge, Swindon** **Competitive salary** At WHSmith our people are at the heart of everything we do. They are the ones that go the extra mile for our customers. The ones that enable our growth. We now have an exciting opportunity for an **International** **Accounts Supervisor** to join our...

  • Maintenance Supervisor

    6 months ago


    Swindon, United Kingdom KBR Full time

    **Title**: Maintenance Supervisor **Location - Swindon** **Qualifications, Experience and Skills** - A recognised Mechanical Engineering Apprenticeship, City & Guilds or NVQ3 - Be highly motivated, strong, confident and articulate. Be client facing and have good people skills and a sound communicator - Be able to work in a team and produce a sound working...

  • Cover Supervisor

    1 month ago


    swindon, wiltshire, United Kingdom Academics Ltd Full time

    Are you looking to become a teacher? Are you looking to gain valuable classroom experience before undertaking teacher training? If so, this Cover Supervisor opportunity in Wootton Bassett is perfect for you!Academics LTD are working with numerous, excellent secondary schools in and around the Wootton Bassett area who are currently recruiting for Cover...


  • Swindon, Swindon, United Kingdom Swindon Academy Full time

    Swindon Academy: Supporting Students' SuccessWe are seeking a dedicated individual to join our team as a Study Supervisor Specialist, playing a key role in supporting students in the Sixth Form Study Centre.The successful candidate will be responsible for supervising students, supporting them with note-taking, assignments, and essays, and holding regular...


  • Swindon, United Kingdom A & M INSULATIONS LTD Full time

    **Job Title**:Installation Supervisor **Responsible To**:Depot Manager **Based At: Swindon Depot** **The Role**:Working as part of a growing team you will be responsible for the operational aspects of the Depot. **Main Duties / Responsibilities**: - Manage and motivate staff, recruit, train and develop installation Technicians. - Conducting technical...


  • Swindon, United Kingdom National Trust Full time

    **INTERNAL APPLICANTS ONLY PLEASE** We are now looking for a Call Centre Operations Supervisor to join our friendly and busy Supporter Services team. You’ll be responsible for the day-to-day delivery of the National Trust’s Supporter Service Centre (SSC) and supporter administration processes. Identifying and developing new and improved services to meet...


  • Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

    All Pharmacy staff involved in all aspects of Good Distribution Practice (EU GDP 2013/C 343/01) have a personal responsibility to ensure that all activities undertaken within our hospital Pharmacy are compliant with Good Distribution Practice (EU GDP 2013/C 343/01) and all relevant department procedures are followed effectively. This role is ideal for...


  • Swindon, Swindon, United Kingdom Long-term Teachers Ltd Full time

    Teaching Assistant & Midday Supervisor RoleWe are seeking a dedicated and enthusiastic Teaching Assistant and Midday Supervisor to join our inclusive school community.This role offers a fulfilling opportunity to make a real difference in students' lives by providing meaningful classroom support and creating a positive lunchtime environment.Competitive...


  • Swindon, United Kingdom Ted Baker Full time

    **WHO WE ARE** - QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. - At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. - **THE ROLE** - The role of...


  • Swindon, Swindon, United Kingdom Long-term Teachers Ltd Full time

    Teaching Assistant & Midday SupervisorWe are seeking a dedicated Teaching Assistant and Midday Supervisor to join our school community. This role combines meaningful classroom support with creating a positive lunchtime environment, offering a fulfilling way to make a real difference in students' lives.Key Benefits:Competitive salary: £24,027 per annum (pro...