Housekeeper
5 months ago
We are looking for individuals to join our housekeeping team, helping us deliver the highest standards of service and quality to our all our guests that come and stay at Chateau Rhianfa.
Your role and responsibilities will include:
- 1. To comprehensively assist in general cleaning of guest rooms, deep cleaning and cleaning of public areas in the Venue, reporting to the Housekeeping Manager
2. To ensure that all areas of Chateau Rhianfa are kept clean and tidy, this includes cleaning of boards, floors, carpets, lamps, polishing of any wood tables and door handles, toilets and bathroom
3. To ensure that beds are made and ensure there are clean sheets, towels and mattresses are in good order before allowing the next visitors to stay
4. To liaise with the Head of Housekeeping & Executive Housekeeper with regard to the implementation and review of Housekeeping Standards and control systems
5. React to any customer service issues and ensure these are escalated to the Head of Housekeeping or Venue Manager where appropriate.
6. Maintain a safe working environment, reporting any breaches of health and safety policy in accordance with company procedures
7. Report any maintenance issues discovered during your duties to the Housekeeping Manager or General Manager.
8. To be aware of, and comply with, statutory requirements regarding the work place such as health and safety, hygiene, fire prevention
9. Lead from the front by maintaining an immaculate appearance and ensure that all team members are dressed appropriately at all times and that all provided uniforms and accounted for and maintained in an acceptable condition.
10. To comply with any reasonable management request which is deemed necessary for the efficient running of the department
11. To observe and follow the guidelines and principles set out in the HR Employee handbook
**Job Type**: Zero hours contract
Contract length: 12 months
**Benefits**:
- Company events
- Discounted or free food
- Employee discount
- On-site parking
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
All procedures in line with latest Welsh Government restrictions
Work Location: In person
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