Office Administrator

2 weeks ago


Bedford, United Kingdom Carnevale Ltd Full time

**Office Administrator &Telephone Customer services**

**This is a part time role. approx 24-25 hrs per week.(open to discussion on how the hours would work across the week. EG: it could 5 days a day x 5 days or 6 hours a day across 4 days )**

We are an Italian, family run business, which manufactures specialist Italian cheese, meats and fresh pasta. We are leading importers and distributors of Italian foods, wines and provisions. We are a well established business, which delivers our products nationwide who are known throughout the wholesale, catering and restaurateur trade.

**Your main responsibilities will be**
- Take and process customers orders over the telephone
- Be confident to up sell products to customers when taking the orders.
- Calling customers and giving them details of any stock shortages, problems that may arise and also detailing new products that we have available
- Invoicing and processing orders, making adjustments
- Filing and general paperwork
- Inputting orders via our system
- Dealing with others departments in tracking down any delays or out of stock items
- Ad hoc office duties

**Who we are looking for**
- Someone who is confident and has a calm and friendly manner
- Italian speaker is a bonus.
- Confident with IT
- You must have good attention to detail
- Effective communicator and enjoys speaking with people
- Have an interest in or willingness to learn about the Italian food
- Must be quick as the office operates at a very fast pace
- Someone who contributes to teamwork

**Details**
- Rate dependant on experience would start at £22k (this being prorated down to 20- 25 hrs per week)
- Hours 20 -25 hrs a week (Open to discussion on hours and flexibility)
- Monday - Friday
- 9.30 - 2.30 (Monday - Friday) / or 9 - 6 (on a 4 day week)
- Pension scheme
- Discounts on all the Italian product range
- 28 days holiday (Including Bank Holidays) (prorated to part time hours. You will be required to work some of the Bank holidays. /lieu days will be given to compensate

**Job Types**: part time Permanent

**Job Types**: Part-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Discounted or free food

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Bedford: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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