Call Handler

4 months ago


Billericay, United Kingdom MBA Full time

Fantastic opportunity to become a Customer Service Advisor for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees.

As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients are happy and the client base grows. The Customer Service Advisor will be responsible for proactively managing clients repair instructions, administering tasks and adding value to the customer journey. Communicating with contractors, policyholders and clients to a high professional standard keeping them informed at key stages.

In return, the Customer Service Advisor will expect a salary of up to **£24,000, 26 days** paid annual leave, pension contribution, access to thousands of perks and discounts, optional health and wellbeing cover and life assurance at 4 x your annual salary.

**Role & Responsibilities**:

- Dealing with property repairs and organizing contractors to fix the damage
- Moving the claims through the system, making sure they are meeting SLA’s
- Dealing with escalations and complaints
- Reporting on claim progression

**Skills & Requirements**:

- Team player with the passion for helping others
- Proactive, with the ability to work with initiative
- Highly organized with strong attention to detail

Able to work as part of a team to ensure client SLAs

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Life insurance

Ability to commute/relocate:

- Billericay: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Call handling: 1 year (preferred)

Work Location: Hybrid remote in Billericay


  • Call Handler

    4 months ago


    Billericay, United Kingdom MB Group Full time

    Fantastic opportunity to become a Call Handler for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients are happy...

  • Call Handler

    3 months ago


    Billericay, United Kingdom MB Group Full time

    Fantastic opportunity to become a Call Handler for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients are happy...

  • Call Handler

    3 months ago


    Billericay, United Kingdom MBA Full time

    Fantastic opportunity to become a Customer Service Advisor for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients...


  • Billericay, United Kingdom John Williams Recruitment Full time

    Job Title: Commercial Account HandlerWe are seeking a skilled Commercial Account Handler to join our team at John Williams Recruitment. As a Commercial Account Handler, you will be responsible for handling SME business, providing day-to-day servicing and administration.Key Responsibilities:Provide technical accuracy and cost-effectiveness in accordance with...


  • Billericay, United Kingdom John Williams Recruitment Full time

    Job Title: Commercial Account HandlerWe are seeking a skilled Commercial Account Handler to join our team at John Williams Recruitment. As a Commercial Account Handler, you will be responsible for handling SME business, providing day-to-day servicing and administration.Key Responsibilities:Provide technical accuracy and cost-effectiveness in accordance with...


  • Billericay, United Kingdom John Williams Recruitment Full time

    Job DescriptionOur client, a reputable commercial brokers based in the Essex area, is seeking an experienced Account Handler to manage SME business. As an Account Handler, you will be responsible for providing day-to-day servicing and administration to ensure the smooth operation of the business.Key Responsibilities:Provide technical accuracy and...


  • Billericay, United Kingdom John Williams Recruitment Full time

    Job DescriptionOur client, a reputable commercial brokers based in the Essex area, is seeking an experienced Account Handler to manage SME business. As an Account Handler, you will be responsible for providing day-to-day servicing and administration to ensure the smooth operation of the business.Key Responsibilities:Provide technical accuracy and...


  • Billericay, Essex, United Kingdom CMS - Recruitment Full time

    Senior Tenant Liaison Officer Job Description **Job Summary** We are seeking a highly skilled Senior Tenant Liaison Officer to lead our team of call handlers in managing housing maintenance requirements from tenants. The successful candidate will be responsible for supervising and supporting the team, as well as contributing to the growth and development...


  • Billericay, Essex, United Kingdom CMS - Recruitment Full time

    Senior Tenant Liaison Officer Job Description **Job Summary** We are seeking a highly skilled Senior Tenant Liaison Officer to lead our team of call handlers in managing housing maintenance requirements from tenants. The successful candidate will be responsible for supervising and supporting the team, as well as contributing to the growth and development...


  • Billericay, Essex, United Kingdom CMS - Recruitment Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Tenant Liaison Officer to join our team at CMS - Recruitment. As a Senior Tenant Liaison Officer, you will be responsible for supervising an established and growing team of call handlers who receive inbound calls from tenants with housing maintenance requirements.Key Responsibilities:Lead by...


  • Billericay, Essex, United Kingdom CMS - Recruitment Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Tenant Liaison Officer to join our team at CMS - Recruitment. As a Senior Tenant Liaison Officer, you will be responsible for supervising an established and growing team of call handlers who receive inbound calls from tenants with housing maintenance requirements.Key Responsibilities:Lead by...